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Audi Arrowhead

Peoria, AZ

Overview
Reviews
Vehicles
4.6
449 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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16900 N 88th Dr

Peoria, AZ

85382

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Showing 449 reviews

August 15, 2023

At the service department I don’t mind waiting because it is nice and clean and you can watch TV, but what I didn’t like this time it was a Saturday it was slow, not many people, but somehow it took me longe More

by deniold53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 21, 2023 -

Audi Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (602) 399-7002. We hope to hear from you.

August 14, 2023

Very disappointed in the service department. Scheduled a 7AM drop off and was told they would have my vehicle for about 3 hours. I called them 6 hours later to follow up and they were literally More

by jer.ashcraft28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name.
Report | Print
Aug 18, 2023 -

Audi Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Audi Arrowhead take our reviews very seriously. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 11, 2023

The Service was very good. I really appreciate the video of my car inspection. It helped for me to see the items need attention. Thanks all! More

by Barbaracastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Guy
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Aug 14, 2023 -

Audi Arrowhead responded

Hi, thank you so much for your positive comments about Audi Arrowhead! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

I love this dealer and the cars the sales persons but I think they need some sales personnel to speak Spanish!!!!! More

by Ruth62380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 11, 2023 -

Audi Arrowhead responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2023

I have always been happy with service department, and had great experience with them. Not sale department, and would not return for buy/sell. More

by paria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Report | Print
Aug 07, 2023 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 03, 2023

I always have a pleasant experience at this dealership. The professionalism, quickness, cleanliness is what has me returning. Thank you Audi Arrowhead! More

by Melissacelaya@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 07, 2023 -

Audi Arrowhead responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 02, 2023

I had a pleasant experience since there was no price negotiation and the salesperson was very knowledgeable about the car. More

by VICTORIA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Baghdasarian
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Aug 07, 2023 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 02, 2023

It's been a while but I think the person I worked with was Stephanie Chavez she was great and very knowledgeable More

by Lilabbey23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Chavez
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Aug 07, 2023 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 01, 2023

This was still a new experience for the dealership we picked the vehicle up from as they had just joined the Auto Nation Express network. The process was a little slower due to this but overall very eas More

by mckinleycm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ann Richards (Auto Nation Express), Brandon Anderson, Catherine Cruz
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Aug 07, 2023 -

Audi Arrowhead responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

Thanks to David Saisslan, we received Superb service and response time for fixing the vehicle during an emergency situation. More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David-Sales, Craig-Technician
Report | Print
Aug 07, 2023 -

Audi Arrowhead responded

Hi Jared, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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