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Audi Arrowhead
Peoria, AZ
444 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
July 31, 2021
Scott Wikert was incredibly professional, courteous, and friendly and he helped me find and purchase my BMW the same day I walked in to test drive it! The financing process with Richard was also a breeze an friendly and he helped me find and purchase my BMW the same day I walked in to test drive it! The financing process with Richard was also a breeze and they helped me get a lower rate than my bank. I’m incredibly happy with my new (CPO’d) car! Highly recommend their dealership for your next car purchase! More
by spinningjoy
Employees Worked With
Scott, Richard
July 28, 2021
My experience was seamless and the car was ready as promised on time . Stephanie went the extra mile and started a claim for the repair to the rim of infection of my tires without even being asked . promised on time . Stephanie went the extra mile and started a claim for the repair to the rim of infection of my tires without even being asked . My needs were anticipated which is excellent customer service More
by sawrangham
Employees Worked With
Stephanie
July 26, 2021
The service managers at this dealership are all awesome. Very professional and courteous staff but the Audi policy to charge Audi customers for flat tire repair is absolutely ridiculous. I could have driven Very professional and courteous staff but the Audi policy to charge Audi customers for flat tire repair is absolutely ridiculous. I could have driven my slow leaking tire to any other car service in the area and got it repaired for free but I chose Audi service because I expected to be treated like a valued customers and have the flat repaired free of charge. Not the fault of the staff that the company chooses to charge to repair flat tires. More
by j30red
Employees Worked With
Stephanie Chavez
April 11, 2021
I can't say enough about the excellent experience I had buying my Audi from this dealership. I had inquired about a new car from another dealership and was not treated with the respect, courtesy, and profe buying my Audi from this dealership. I had inquired about a new car from another dealership and was not treated with the respect, courtesy, and professionalism that I received from Audi Peoria. John the sales manager was very helpful in finding me the right car at a very good price and accommodating my desires. I have been buying cars for 40 years (!) and this was one of the most pleasant and hassle-free experiences I have had. I would certainly go here first when buying a new Audi More
by nsinger
Employees Worked With
Wyatt, John
March 08, 2021
Incredible! Fantastic! Superb! Marvelous! Smart! Knowledgeable! Friendly! Going into a car dealer is a guessing game at best. You get the next salesperson up and hope they have a clue about the car Knowledgeable! Friendly! Going into a car dealer is a guessing game at best. You get the next salesperson up and hope they have a clue about the car you are interested in. I was extremely lucky. I met Cindy Mendoza, one of the best, salespeople I have ever had the pleasure of working with in purchasing an automobile. Not only does Cindy know about the vehicles she is selling she has a passion for the line as well. I could go on able how fabulous she is, but I am sure you get it. Call Cindy, make an appointment to meet with her and you will soon be driving home with your shiny new auto from Audi. More
by michael
Employees Worked With
Cindy Mendoza
June 22, 2018
STAY AWAY BUYER BEWARE!!!! They will sell you a lemon car and take zero responsibility once it breaks. If I could give them zero Stars I would. My biggest regre BUYER BEWARE!!!! They will sell you a lemon car and take zero responsibility once it breaks. If I could give them zero Stars I would. My biggest regret is buying a car from the shady, shady dealership. They say they do complete inspections- which is completely false. Within 90 days of owning the car it was in the shop 4 times this last one for the coolant system breaking (which they quoted us $1, 400). They would not cover our 90-day, 4, 000 mile warranty because we were at 4,013 miles (from having to drive back and forth four different times to this place for repairs). STAY FAR AWAY!!! Terrible customer service and zero customer respect. when I called and spoke to the sales manager all he could say was "I'm sorry you feel that way." There was no even trying to fix this with us- they didn't care at all. Please save your money and go anywhere else. More
by Jill B.
Employees Worked With
Josh
September 18, 2017
Service department is by far the best I have ever been to. I have been to 4 Audi dealerships total, 3 in Washington state, one in Texas, and This one in Peoria. Out of all of them, the service department has g I have been to 4 Audi dealerships total, 3 in Washington state, one in Texas, and This one in Peoria. Out of all of them, the service department has gone the extra mile in making sure I am taken care of. They always greet you by standing up a smile on their face as soon as you walk though the door. Never have I seen a group of service reps be so courteous to their customers. Thank you for making me feel welcome and appreciated. The service dept. here is top notch! I look forward to the next time I service my car. More
by MattRuscha
Employees Worked With
Mike in service
August 03, 2017
Service Fast friendly service. Fixed my car and did more than they had to. The service area and the sales department area were clean and neat. The service adv Fast friendly service. Fixed my car and did more than they had to. The service area and the sales department area were clean and neat. The service advisor Mike offered to do more than I needed ar no charge to me. More
by Old car guy
Employees Worked With
Mike in service
April 04, 2017
Exceptional service This dealer goes out of their way to provide the best personalized service. I appreciate their service so much, I drive past another Audi dealer on m This dealer goes out of their way to provide the best personalized service. I appreciate their service so much, I drive past another Audi dealer on my way to Peoria Audi because I know I will get the best service. I highly recommend this dealership. More
by Darlene88
Employees Worked With
MIke Franklin
