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Audi Arrowhead

Peoria, AZ

Overview
Reviews
Vehicles
4.6
444 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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16900 N 88th Dr

Peoria, AZ

85382

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Showing 444 reviews

May 16, 2024

Top Notch Service at Audi Arrowhead 👌 go see Service Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. More

by m.abdoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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May 16, 2024 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.

May 14, 2024

Horrible service experience for an oil change. Didn’t want to honor their Web advertised service and did not allow my Audi Club membership discount. Waited for over 2 hours for my oil change. More

by alvinmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
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May 16, 2024 -

Audi Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (602) 399-7002. We would appreciate the chance to turn your experience around.

May 10, 2024

Louis Martinez was extremely helpful in answering all my questions for weeks before finally purchasing a vehicle. 10/10 More

by Jpackes10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Martinez
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May 12, 2024 -

Audi Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.

April 19, 2024

Great service with a very knowledgeable advisor. I was given a precise break down of all issues that needed attention. More

by floyd2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I misplaced his card
Report | Print
Apr 21, 2024 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

All the associates were very catering and nurturing, we felt very comfortable during the entire process. Dealing with Marisol was one of the most awesome car buying experiences I've ever had. More

by imarkventure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol
Report | Print
Apr 16, 2024 -

Audi Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 14, 2024

Had an issue with the right rear tail light assembly. My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days More

by jlally776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Report | Print
Apr 16, 2024 -

Audi Arrowhead responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 09, 2024

Came in for an oil change and a new battery. Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank More

by manea marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 11, 2024 -

Audi Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2024

If you call you will never be able to get ahold of anyone. You will have to go in personally to get help. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Apr 03, 2024 -

Audi Arrowhead responded

Hi Leslie, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (602) 399-7002 so we may identify ways to improve your experience.

March 29, 2024

Wyatt was great! Very responsive. Took care of everything. Easy to get my car and drive off the lot. More

by Mark C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Yates
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Apr 01, 2024 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2024

I bought my car 2. 5 weeks ago, paid for the protective film but have not heard from the dealership. More

by Aldredcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Mar 19, 2024 -

Audi Arrowhead responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (602) 399-7002 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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