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Audi Arrowhead

Peoria, AZ

Overview
Reviews
Vehicles
4.6
442 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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16900 N 88th Dr

Peoria, AZ

85382

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Showing 442 reviews

November 22, 2022

I dropped my car off Friday, 11/4/22 for a water pump replacement. The promise date was Tuesday 11/8/22. I followed up 11/8 for status. No one available to give status. Left message. I followed up severa More

by jimh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David, Stephanie, multiple unreturned messages
Report | Print
Nov 25, 2022 -

Audi Arrowhead responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (602) 399-7002 -- we hope to hear from you soon.

November 14, 2022

David is always awesome to work. They got a lot of work done in only three days. More

by Karagon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 18, 2022 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 10, 2022

Brandon was awesome to work with! He went above and beyond for me and my wife More

by Ajohnjohnson15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 17, 2022 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2022

The construction caused the service area to be less than impressive. Also, I requested to see what else my car might need while there for audio issue. “Service due” light was on, when I picked it up the re More

by Pdud1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Nov 12, 2022 -

Audi Arrowhead responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (602) 399-7002. We'd appreciate the chance to make your experience a positive one.

November 03, 2022

(Cross posting) some of the worst back end service I’ve ever had with a dealership. You figure when you buy a 60-70k car there would be decent backend service right? WRONG I will never shop at this dealers More

by bigox1993
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
Report | Print
Nov 11, 2022 -

Audi Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (602) 399-7002. We hope to hear from you.

November 01, 2022

Had an easy and straight forward experience. The sales and finance team made the deal and getting it done as simple and easy as possible. More

by bocho7881
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

Audi Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

Super friendly. Going the distance to take care of you. I would recommend them to my friends and family. More

by callyliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Nov 08, 2022 -

Audi Arrowhead responded

Hi, thanks so much for the warm recommendation of the team here at Audi Peoria. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 31, 2022

David, the service advisor was very helpful in explaining and showing me the repair l needed. More

by jerbil018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Report | Print
Nov 07, 2022 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 26, 2022

Had vehicle in for repair. Service Consultant Kevin Madden was great to work with very professional. More

by hoppintommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Madden
Report | Print
Nov 03, 2022 -

Audi Arrowhead responded

Hi Hoppintommy, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 24, 2022

Quality service each and every time! They don't oversell what you need but share the priorities. More

by dalailanadoula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

Audi Arrowhead responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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