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Audi Arrowhead
Peoria, AZ
449 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 449 reviews
February 24, 2023
After keeping the car overnight there was zero communication the following day. I called in and was told someone would reach back out with an update, after 5 hours I called back in and left a mess communication the following day. I called in and was told someone would reach back out with an update, after 5 hours I called back in and left a message with a manager that never got returned. When picking up the car day 3, there was an additional charge/ service added that was never discussed. Unprofessional, lazy, incompetent, careless management team here. More
by bigfootyeti009
Employees Worked With
Managers
February 24, 2023
I had awesome service. Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs More
by eb.lumber
Employees Worked With
David saisslin
February 24, 2023
Customer service is unprofessional. Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experien Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experience. 100% NOT recommended to go to this dealership whatsoever. More
by YS
Employees Worked With
Everyone
February 22, 2023
Excellent. Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contempora Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contemporarily furnished. More
by Henry
Employees Worked With
Concepcion Perez
February 18, 2023
The guys there were real nice, would of been nice if they told me more about my vehicle. Just showed me where the lights were and sent me on my way. told me more about my vehicle. Just showed me where the lights were and sent me on my way. More
by Mikkiferraro
Employees Worked With
Michael and I think Joe
February 18, 2023
Staff was attentive and courteous, work was completed in a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. More
by Pcmatejovsky
Employees Worked With
I didn’t pay attention to the names
February 17, 2023
If you are looking for a dealer that is willing to go above and beyond to get you what you want. This is the place. Dan, Joe, Brandon and everyone in this dealership are as good as they come. Fun group o above and beyond to get you what you want. This is the place. Dan, Joe, Brandon and everyone in this dealership are as good as they come. Fun group of people that make the experience enjoyable and smooth. In my case with my trade in they had many obstacles to overcome but were relentless in getting me into my new rig. Can't thank you guys enough. I'll no doubt be back when it is time to upgrade again. More
by magnelljake
Employees Worked With
Dan, Joe, Brandon
