Audi Arrowhead

Took the Q5 in for a 10K service and a new battery. Snacks and good coffee while waiting. Snacks and good coffee while waiting. More

I went in for a battery issue they quickly took care of me and my car figuring out exactly what I needed and washing my car for me. Excellent service and Steve is the guy to talk to me and my car figuring out exactly what I needed and washing my car for me. Excellent service and Steve is the guy to talk to More

It was an easy process and the all the reps were really helpful. They answered all my questions helpful. They answered all my questions More

Thank you again to Juan who this yr. provided great service. He simplified the process and shortened the time for purchase. Love the remodeling inside the dealership. Same great servic provided great service. He simplified the process and shortened the time for purchase. Love the remodeling inside the dealership. Same great service with a futuristic style. More

great service, prompt and friendly. would recommend to all great facility as well as people would recommend to all great facility as well as people More

Sabrina was able to work with me and the technicians to get my Audi in for service. She came out to greet me promptly at my appointment time. Service was completed in under an hour. get my Audi in for service. She came out to greet me promptly at my appointment time. Service was completed in under an hour. More

Poor customer service, I have left numerous messages, sent countless emails to the prior finance manager and now the current finance manager Joe Abuaipah and cannot get a response via email or phone. Buy sent countless emails to the prior finance manager and now the current finance manager Joe Abuaipah and cannot get a response via email or phone. Buy elsewhere, this was my second Audi purchase and I won’t buy another after this experience. After 4 messages just today I have yet to get a return phone call, finally got a nasty, unhelpful email response after I’ve sent countless over the past month. More

Dave was professional, courteous and very accurate with explaining every step in the process… from repairs required, cost associated, safety repairs versus those that could possibly be completed later, adv explaining every step in the process… from repairs required, cost associated, safety repairs versus those that could possibly be completed later, advising on offers that Audi was offering at the time, drop off and pickup times, providing a quote for future repairs, and after processing payment…. Retrieved and delivered my car,…. After finished with a firm hand shake…. Said thanks for your business and said have a great day….please call me and let me know you shared this feedback with Dave.. Bob Wilcox 203-556-3655 More

When I brought my 2013 Q5 in for maintenance, the service department was awesome! From the time I made the appointment to picking up the vehicle afterward, they were nothing but friendly and professional! department was awesome! From the time I made the appointment to picking up the vehicle afterward, they were nothing but friendly and professional! More

Worst dealership service experience ever! I have had numerous cars over the years and never have I experienced a worse service department than Peoria Audi. It was so bad that I sold my Audi o I have had numerous cars over the years and never have I experienced a worse service department than Peoria Audi. It was so bad that I sold my Audi only 8 months after purchasing it. More