Audi Arrowhead

THIS WAS MY FIRST SERVICE WITH THE DEALERSHIP (I BROUGHT MY CAR USED) DAVID WAS OUTSTANDING, HE PROMISE IT WOULD ONLY TAKE AN HOUR TO AN HOUR AN HALF, CAR DONE IN ONE HOUR.....EVERYONE AT THE DEALERSHIP WAS MY CAR USED) DAVID WAS OUTSTANDING, HE PROMISE IT WOULD ONLY TAKE AN HOUR TO AN HOUR AN HALF, CAR DONE IN ONE HOUR.....EVERYONE AT THE DEALERSHIP WAS VERY NICE....WILL BE TAKING MY ADUI FOR SERVICE FROM NOW ON.... More

My wife and I brought in our 2nd Audi we've owned, a 2022 Audi A5 Sportback in for it's first service, and we were both impressed by the service agent Steve, he was very pleasant to talk to and he listened t Audi A5 Sportback in for it's first service, and we were both impressed by the service agent Steve, he was very pleasant to talk to and he listened to our concerns. I would highly will recommend this dealership and Steve to anyone. I give this experience a 5-Star. More

Dan and Joe did a great job taking my trade and saving me some money thanks guys! some money thanks guys! More

The service department is somewhat "hit or miss" regarding communication with the customer about needed repairs. The service adviser was minimally proficient at articulating the needed services. Nea regarding communication with the customer about needed repairs. The service adviser was minimally proficient at articulating the needed services. Near the conclusion of the service, he sent a text indicating my vehicle needed various repairs to the tune of over $3,000.00. The irony is that I had already had most of those "needed repairs" completed almost a year prior. When brought to his attention, his response was that he " . . . needs to remember to look at the history . . .". I would think that might be the first place to look. Finally, he practically begged me for a five star review. When I indicated that I can't predict my rating when I haven't seen the questions, he just shrugged and said, "they're standard questions. I just want the 5 stars". Pathetic. More

Excellent service, and friendly helpful service , made process easy to buy a vehicle , will definitely recoment to friends process easy to buy a vehicle , will definitely recoment to friends More

Great service department. We had a recall issue and they are accommodating, nice, and helpful. They explained the recall in detail before bringing in the car and during time o We had a recall issue and they are accommodating, nice, and helpful. They explained the recall in detail before bringing in the car and during time of drop off. More

Dealership was very easy to work with especially Dan Baghdasarian. They listened to what I wanted and did not pressure us at all. Would recommend. Baghdasarian. They listened to what I wanted and did not pressure us at all. Would recommend. More

If I could give them zero stars I would. I spent over $10,000 last time I was in here on my Audi. They lied about pricing, expected repair times, and blatantly lied about completing service I spent over $10,000 last time I was in here on my Audi. They lied about pricing, expected repair times, and blatantly lied about completing service when it wasn't. I have proof over text. I recommend you go to literally any other dealer on the planet than Audi Peoria. Save yourself time, money and stress. AVOID AUDI PEORIA LIKE THE PLAGUE.M Also did not honor rental car for warranty work and rescheduled without notification. Liars, crooks, scam artists More

Excellent service. David kept me apprised of the work and recommended new windshield wipers. I purchased my Q5 at this dealership and will always come back because of David kept me apprised of the work and recommended new windshield wipers. I purchased my Q5 at this dealership and will always come back because of the service and advice. More

DAVID SAISSLIN was the service manager for my routine maintenance. First time I have worked with him due to my service manager moving to a different site. David was great! He was thorough with explainin maintenance. First time I have worked with him due to my service manager moving to a different site. David was great! He was thorough with explaining what needed to be done and arranged another appointment for me. He was polite and very helpful. More