Audi Arrowhead

Delivered as promised. Service performed to satisfaction. Will continue to use them for service needs. Service performed to satisfaction. Will continue to use them for service needs. More

Our service rep (Stephen) was horrible. Initially he was polite but after we checked in, we could not get information from him. We live 2 hrs away and tried to find out if the car would be Initially he was polite but after we checked in, we could not get information from him. We live 2 hrs away and tried to find out if the car would be ready same day or if we should go home. He said he would call. Nearly 2 hrs later we called him and he was flippant saying we were "not a priority over people waiting" and did not have an estimate for us. When I explained we had to drive 2 hrs one way, he was nonchalant about our time and said "that is why you have a rental" (causing us to drive a total of 8 hrs for two trips). We had our 18mo old granddaughter with us which is why we asked for a loaner so we could take her places instead of getting into everything at the dealership - I have always been given a loaner and received my car back the same day. I felt insignificant and frustrated. After a 50k mile service and almost $2,000 later, I will be going to a different dealership (prior services at this dealership were not much better). Ever since we purchased this car, the service has been less than acceptable. My next car will probably not be an Audi due to how these folks treat us! More

Extremely kind and informative employees and management offering just the right amount of information needed to make our decision offering just the right amount of information needed to make our decision More

The dealership and service manager provided excellent service and follow up We are happy with the car except the Audi navigation system Jim Schlatter service and follow up We are happy with the car except the Audi navigation system Jim Schlatter More

My service advisor was Guy Hernandez. He was very responsive to my situation and took care of me. Thank you Guy!!! He was very responsive to my situation and took care of me. Thank you Guy!!! More

Professional and straight forward. Dan and Brandon went above and beyond to make sure things went smoothly Dan and Brandon went above and beyond to make sure things went smoothly More

I love going to Audi peoria. . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all my friends and family to go buy a car from there, because the service is Awesome.❤️ More

Audi arrowhead did a great job taking care of the recall and everyone was very professional. and everyone was very professional. More

After several purchases through various AutoNations dealers, and 2 from this dealer, I find it hard to go elsewhere... Straights forward approach to sales. The team, especially, Dan in sales, was enga dealers, and 2 from this dealer, I find it hard to go elsewhere... Straights forward approach to sales. The team, especially, Dan in sales, was engaging, polite and got the job done. More

Service is good but 1600$ for service B on Audi A4? I believe this is not acceptable. I believe this is not acceptable. More