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Audi Arlington

Arlington, VA

4.1
383 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 383 reviews

September 01, 2024

This provided Great customer service and met my expectations. Left with the car that I wanted More

by alexusafa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asare Larbi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Yaw Bonsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tieku Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samia Siraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that you had a great customer service experience and were able to leave with the car you wanted. We appreciate your business and look forward to serving you again!

September 01, 2024

My salesperson was very helpful and pleasant. Once the basic paperwork was completed and provided to administration things fell apart. It took THREE HOURS to process so that I could leave with More

by RCFitzhugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

We apologize for the long wait and any inconvenience caused during your purchase process. This is not the experience we aim to provide, and we appreciate your feedback as it helps us improve. Thank you for bringing this to our attention.

September 01, 2024

Great place for Audi lovers. Shawn was amazing and got it done! Very impressive services More

by Jaywohlgemuth9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad to hear that you had an amazing experience with Shawn and enjoyed our services. We appreciate your feedback and look forward to serving you again!

September 01, 2024

Ahmed Bah was great and took care of me with my purchase of Q7. Exceptional customer service and I will be coming to see him for my future purchases. More

by Nasilvia240sx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that Ahmed Bah provided exceptional customer service during your Q7 purchase. We look forward to assisting you with your future purchases!

August 31, 2024

Your usual dealer that over charges for everything. Took my car in and they charged me $567 for one hour of work just to see what was going on. Quoted me $8000 in repairs. Crazy expensive More

by saidi.haris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mamadou
Sep 04, 2024 -

Audi Arlington responded

We're sorry to hear about your experience and understand your concerns regarding pricing. Your feedback is important to us, and we apologize for any frustration caused. Please email us at careteam@audiarlington.com so we may further understand & assist.

August 31, 2024

I had an issue that needed urgent attention, and Erik at this dealership exceeded my expectations. From the moment I explained the problem, Erik was attentive, professional, and quick to offer a solution. H More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 04, 2024 -

Audi Arlington responded

Thank you for sharing your experience! We're thrilled to hear that Erik exceeded your expectations with his attentive and professional service. It's great to know that he made the process stress-free and resolved your issue swiftly. We appreciate your recommendation and look forward to serving you again in the future!

August 30, 2024

Excellent customer service, starting with my two sales person, Shahab and Esther, who helped me choose my Audi Q5. I am very in love with my Q5. Shahab took the time to show me all the functions and featu More

by karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Tejada
Sep 04, 2024 -

Audi Arlington responded

Thank you for your wonderful feedback! We're thrilled to hear that Shahab, Esther, and AK provided excellent customer service and made your experience smooth and enjoyable. We're glad you're in love with your new Audi Q5, and it's great to know Freddy was there to ensure everything went perfectly. We appreciate your trust in us for your first Audi purchase, and we're delighted you're satisfied! Enjoy your new Q5!

August 30, 2024

Incredible customer service - really appreciate the communication. My service rep never left me in the dark. Great work More

by mpodoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're thrilled to hear that you had an incredible customer service experience and appreciated the clear communication. We look forward to continuing to provide you with great service in the future!

August 30, 2024

Extremely long wait time for service completed; no access to loaner cars ever; not knowledgeable people that works with you (customer) More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mahamoud
Sep 04, 2024 -

Audi Arlington responded

We apologize for the long wait time and the inconvenience of not having access to loaner cars. We're also sorry to hear that you felt the service team wasn't as knowledgeable as expected. Your feedback is important, please email careteam@audiarlington.com so that we may further assist you.

August 29, 2024

Chris B. is one of the best service reps at any dealership anywhere. He is literally the reason I continue to own Audis. More

by morganew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Aug 29, 2024 -

Audi Arlington responded

Thank you for your kind words! We're thrilled to hear that Chris B. has made such a positive impact on your experience. It's wonderful to know that his service is a key reason you continue to own Audis. We'll be sure to pass along your appreciation to Chris!

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