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Audi Arlington

Arlington, VA

Overview
Employees
Reviews
Vehicles
4.0
369 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 369 reviews

August 27, 2024

Great service. I love the staff, they always keep you up to date on the status of your car. And the service is fast. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your kind words! We're delighted to hear that you love our staff and appreciate the prompt, communicative service. We look forward to continuing to provide you with great service in the future!

August 27, 2024

Professional and good service. Goes over and beyond to help its customers. Will continue to come here. More

by rramn41150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you received professional and excellent service. We're committed to going above and beyond for our customers, and we look forward to continuing to serve you in the future!

August 26, 2024

This dealership provided excellent service to my seven year old Q3, Staff was friendly, attentive, very professional and inspiring trust. More

by antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your kind words! We're thrilled to hear that your experience with our dealership was excellent and that our staff was friendly, attentive, and professional. We're glad we could inspire your trust, and we look forward to continuing to serve you and your Q3 in the future!

August 26, 2024

Great customer service from start to finish. They took the time to explain everything and were very helpful with all issues. More

by Glenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hannon and Vanessa Avila
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you received great customer service from start to finish and that everything was explained clearly. We're here to help with any issues, and we look forward to serving you again!

August 25, 2024

I have worked with Chris B (Servicing) for several years (since my first Q5) and consider him a great representative for Audi’s brand in customer support. Knowledgable, helpful, and considerate are three w More

by thomkaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your wonderful feedback! We're delighted to hear that Chris B. has provided you with exceptional service over the years and has been a great representative of the Audi brand. We're grateful for your loyalty and look forward to assisting you with your next Audi purchase. Thank you for being a valued member of our community!

August 25, 2024

The dealership handled my issues very efficiently with Chris Bradford keeping me fully informed of developments. I have worked with Chris for several years and expect and hope to work with him again in th More

by Gonzaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that your issues were handled efficiently and that Chris Bradford kept you fully informed throughout the process. It's great to know you've had a positive experience working with Chris over the years, and we look forward to continuing to serve you in the future.

August 24, 2024

Fantastic service. Appreciate all the support given by excellent service advisors. Will be returning soon ! More

by xgutierrez74
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Aug 29, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad to hear you had a fantastic service experience and appreciate the support from our excellent service advisors. We look forward to your next visit!

August 12, 2024

The Service Dept at Audi Arlington is service oriensted. The customer Service Reps do their very best to address the needs & concerns of the customer. Hats off to Mr Makalou, who was courteous as More

by Major
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mamadou Makalou
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Aug 13, 2024 -

Audi Arlington responded

We’re so pleased to hear your visit went well! Thank you for taking the time to share your experience with us and Mamadou. Your satisfaction is our priority, and it’s great to know we were able to meet your needs. We hope to have the pleasure of serving you again soon!

July 20, 2024

Great dealership to work with, the new service managment is making a big difference so far. More

by danielgw2019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jae Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cornell
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Jul 23, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that management is making a positive impact. We appreciate your support and look forward to continuing to provide you with great service. If you need anything else, feel free to reach out!

July 15, 2024

In the past, I’ve had great service , however this last visit I was very disappointed that I had to bring my car back to have oil added after waiting 2 hours for an oil change. More

by Janay.Williams03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIAN MANGUELLE
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Jul 18, 2024 -

Audi Arlington responded

Thank you for your feedback. We're sorry to hear about your recent disappointing experience. This is not the standard of service we aim to provide. We'll address this issue to ensure it doesn't happen again. If there's anything else we can do to assist you, please let us know.

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