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Audi Arlington

Arlington, VA

4.1
380 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 380 reviews

September 08, 2024

Mevin was great he was so understanding of my concerns and hardship he did not insist on pressuring me More

by ymerrir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that Mevin provided understanding and considerate service without any pressure. It's great to know he addressed your concerns with care. We look forward to assisting you again in the future!

September 07, 2024

Great customer service! Chris Bradford was kind and welcoming. He informed me of the progress of my vehicle. He tried his best to navigate what I believed to be a delayed r More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Sep 09, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that Chris Bradford provided great customer service, keeping you informed and navigating the situation with care. We appreciate your understanding and look forward to serving you again in the future!

September 06, 2024

Good experience with my 2 year service. Great communication on the status of the work and especially liked the short video from the technician that was texted to me at the end, along with a More

by Jfel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Miluszusky and Jordan Chevez
Sep 09, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear you had a good experience with your 2-year service and appreciated the communication, video from the technician, and easy payment process. We look forward to serving you again in the future!

September 05, 2024

Nasir and Cody the mgr were excellent! Price shown on internet was different when we came in to see the car. However your dealership honored the lower price. That’s integrity!! Have told More

by Bartung21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir and Cody
Sep 09, 2024 -

Audi Arlington responded

Thank you for your feedback! We're delighted to hear that Nasir and Cody provided excellent service and that the dealership honored the lower price you saw online. We're glad our integrity stood out to you, and we appreciate you sharing your positive experience with your friends. We look forward to serving you again in the future!

September 04, 2024

Very great service! Staff was friendly and very accommodating. I was able to change my appointment and get my car serviced, the same day I called. More

by Bhatti_Amar786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mevin Reyes
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you had a great service experience and that our staff was friendly and accommodating. It's wonderful that we could adjust your appointment and service your car on the same day. We look forward to serving you again!

September 04, 2024

Team was excellent in meeting our needs. Special shout out to Esther for exceptional customer service. More

by VAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad the team met your needs and appreciate the special shout-out to Esther for her exceptional customer service. We look forward to serving you again in the future!

September 04, 2024

The salesmanship and service advisors are A1 when it comes to keeping my preferred Audi driving experience alive for my family. More

by gasenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bradford
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that our sales and service teams are keeping your Audi driving experience top-notch for your family. We look forward to continuing to provide you with excellent service!

September 03, 2024

Previous GM screwed up but this team really stepped up and made it right. I was very impressed and recommend them. More

by robinbergen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Deleon
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that the team stepped up and made things right after the previous issue. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!

September 03, 2024

Clean, professional, and thorough. The service agent was very helpful. The car came back washed. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you found our service clean, professional, and thorough. It's great to know your car was returned washed and that the service agent was helpful. We look forward to serving you again!

September 03, 2024

Scheduled my appointment online and when I got to my appointment, I was told that my replacement part needed to be ordered. I asked why didn't someone order the part when I made the appointment and was More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 04, 2024 -

Audi Arlington responded

We sincerely apologize for the inconvenience and frustration you experienced. This isn't the level of service we aim to provide, and we appreciate your feedback. Please email careteam@audiarlington.com so that we may be of further assistance.

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