Audi Arlington

Audi A7 After visiting 4 dealership in one day, we found the right sales person, Hassan Chehouri and the perfect car for us, an Audi A7. Hassan's attention to After visiting 4 dealership in one day, we found the right sales person, Hassan Chehouri and the perfect car for us, an Audi A7. Hassan's attention to detail and customer focus allowed us to drive away with a car that we feel is an upgrade from our 5 series. Purchases are made from people not dealerships. I feel our financial rep was equally instrumental with this purchase. DaVaughn Paige personalized a finance package that was mutually beneficial. He presented mult options for us the choose from and guided us to the best solution. My future car purchases will be done with these two people, hopefully from Audi of Arlington. More

Exceptional service and selection I've bought two certified audi's from Arlington Audi. I recently got a great deal on a lightly used certified S4. Hasan Cheouri is the man if you'r I've bought two certified audi's from Arlington Audi. I recently got a great deal on a lightly used certified S4. Hasan Cheouri is the man if you're in the market for a test drive. And the certified used manager Wendell Payne will make sure you're treated right start to finish. More

Amazing Service and The sales team was amazing and my representative, Donald Bonsu, made sure I had an opportunity to review all my options and select the best choice for The sales team was amazing and my representative, Donald Bonsu, made sure I had an opportunity to review all my options and select the best choice for me. The finance team and business manager, Katherine Moxley, were equally amazing. Katherine and Donald both spent their time with me to ensure that every need was met and question answered -- even taking the time to redo the paperwork to get me the best deal. Lock and Sean also went the extra mile with my trade in and and close out process. This is my second Audi and I will continue to be a loyal customer to Audi of Arlington. More

Good customer service Great customer service. Just make sure you understand the deal completely before signing anything. They will take the time to explain to you so just Great customer service. Just make sure you understand the deal completely before signing anything. They will take the time to explain to you so just ask. More

Audi Service Had my Audi in for service on Feb 17, 2016. Chris Bradford was my service adviser. The work as completed on time and was kept informed of the servic Had my Audi in for service on Feb 17, 2016. Chris Bradford was my service adviser. The work as completed on time and was kept informed of the service and completion. Car was in for adjustment to the Adaptive Cruise Control and recall for the passenger seat sensor. All of the work was completed correctly. Thank you to Chris and Steve at Audi Arlington. More

We had great service from everyone at this dealership This was the most professional auto dealership I have worked with. It was seamless and did not require going back and forth to the dealership. Ndu a This was the most professional auto dealership I have worked with. It was seamless and did not require going back and forth to the dealership. Ndu also took the time to explain the options between the different cars and our best option based on financing options and the best fit for our family. More

Dishonest and Rude I went in to look at a few different Audi's. I should have walked away when the sales manager insulted me. The sales manager, Sean, tried to tell me t I went in to look at a few different Audi's. I should have walked away when the sales manager insulted me. The sales manager, Sean, tried to tell me that the lease calculators online are inaccurate. It wasn't until I read the fine details of the deal he was presenting that I figured out the difference in the math. Turns out he told me he would give me one amount for my trade then tried to write the deal with a different amount and bake the difference into my monthly payment without me noticing. Don't even shop for price at this dealership, they will lie to you. More

Audi S3 I got an Audi S3 a couple weeks ago. I worked with Wali and he was super nice, knowledgable and patient. I was very impressed with his professionalism I got an Audi S3 a couple weeks ago. I worked with Wali and he was super nice, knowledgable and patient. I was very impressed with his professionalism and the entire Audi of Arlington family Made me feel welcome. It truly was a great experience. I would highly recommend getting a car from them. More

POOR customer service Called to get my car serviced here seeing how its close to where I live, when I called I spoke to the Service manager by luck. I explain that this is Called to get my car serviced here seeing how its close to where I live, when I called I spoke to the Service manager by luck. I explain that this is my first service and what I was having a problem with. He asked if I could bring the car in Saturday and I said sure without checking with my wife. After checking with her Saturday wasn't a good day for her, so I called the manager back asking if I could come Friday, I was unable to reach Steve Miller so I left him a voicemail. I never heard back from the guy, Now on Monday I call again and leave another message, still no return call, This is the service manager we are talking about. I call Tuesday which I am transferred to him and I explain my frustration with him not returning any of my calls I get that you may become busy at work, However that doesn't excuse why I couldn't get GOOD CUSTOMER SERVICE !!!! He responded as if I was a bother to him, I asked for the General Managers info and left him a message regarding this issue. Lets see if he calls back, Now I take my car to Audi of Silver Spring when I should be able to go 5 min down the road. Steve Miller needs better customer service training, I wouldn't expect this from a manager of Audi. More