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Audi Arlington

Arlington, VA

Overview
Employees
Reviews
Vehicles
4.1
380 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 380 reviews

July 15, 2024

In the past, I’ve had great service , however this last visit I was very disappointed that I had to bring my car back to have oil added after waiting 2 hours for an oil change. More

by Janay.Williams03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIAN MANGUELLE
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Jul 18, 2024 -

Audi Arlington responded

Thank you for your feedback. We're sorry to hear about your recent disappointing experience. This is not the standard of service we aim to provide. We'll address this issue to ensure it doesn't happen again. If there's anything else we can do to assist you, please let us know.

June 15, 2024

Got my Audi RS-5 serviced today at Audi Arlington. Chris Bradford, my usual service representative made all the arrangements for me to bring my car in, wait a short time to get the periodic work perfo More

by jjreid1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Jun 28, 2024 -

Audi Arlington responded

Thank you for sharing your positive experience at Audi Arlington! We're thrilled to hear that Chris Bradford provided top-notch service for your Audi RS-5. Your recommendation means a lot to us, and we appreciate your continued trust in Chris and our team.

May 31, 2024

My experience with Chris was great. He kept me informed and was throught the whole time honest. More

by SCGQ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
Jun 03, 2024 -

Audi Arlington responded

Thank you for sharing your positive experience with Chris! We're thrilled to hear that he kept you well-informed and maintained honesty throughout your service. We appreciate your feedback!

May 31, 2024

Mamadou Makalou checked me in and handled everything greatly from beginning to pickup. Thank you More

by jhood33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mamadou Makalou
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Jun 03, 2024 -

Audi Arlington responded

Thank you for your kind words about Mamadou! We're delighted to hear he provided you with great service from start to finish.

May 03, 2024

Just took my car in for service and it was handled quickly. I've been a customer for a few years and will stay a customer. More

by Blmason58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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May 07, 2024 -

Audi Arlington responded

Thank you for your continued loyalty and for sharing your positive experience! We're glad to hear that your service was handled quickly and look forward to serving you for many more years.

April 26, 2024

Everything was great service was excellent staff was friendly and knowledgeable car wash was amazing. More

by Dcubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Apr 29, 2024 -

Audi Arlington responded

We're delighted to hear about your positive experience! Providing excellent service, friendly and knowledgeable staff, and a top-notch car wash is what we aim for. Thank you for your kind words!

April 22, 2024

I contacted every Audi dealership in the area and Audi Arlington, my salesperson Ernest, and the manager Jae were the best at helping find the exact car I wanted at the right price. I appreciated their fo More

by Imran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Owusu
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Apr 22, 2024 -

Audi Arlington responded

Thank you for sharing your positive experience with Ernest and Jae at Audi Arlington! We're delighted to hear that they provided excellent assistance in finding the exact car you wanted at the right price. Your recommendation means a lot to us, and we appreciate your kind words about their follow-up and honesty. If you need anything else or have any further questions, feel free to reach out.

April 19, 2024

Slow service, slightly inept staff with tremendously high turnover. Terrible representation of the Audi brand. More

by MACK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Yang
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Audi Arlington responded

We're sorry to hear about your experience. We'll address these concerns internally to improve. If you'd like to discuss further or if there's anything specific we can do, please reach out to us. Thank you for your feedback.

March 29, 2024

Knowledgeable and friendly staff. Try to get you in and out as quickly as possible More

by Aud!Owner659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Jankowski
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Apr 04, 2024 -

Audi Arlington responded

We're glad to hear that you found our staff knowledgeable and friendly, and that we aim to provide quick service. If you have any further feedback or need assistance, feel free to reach out. Thank you for your feedback!

March 29, 2024

It was a dealership. I felt well taken care of through the process, but there were some add ons in the finance section which are last minute after a fairly long and almos More

by nick.faria87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Audi Arlington responded

We're pleased to hear that you felt well taken care of during your dealership experience. However, we apologize if you encountered any inconvenience with the finance process. Your feedback is valuable, and we'll take it into consideration to improve our services. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for bringing this to our attention.

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