Audi Arlington
Arlington, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
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Showing 380 reviews
Sean was attentive and paid attention to what I wanted. They did everything possible to get me the car I wanted, for the price O wanted. I got to drive away happy! They did everything possible to get me the car I wanted, for the price O wanted. I got to drive away happy! More
Service appointments don't guarantee there is a technician available to fix the vehicle. Having the same issues as other reviewers: there is a lack of mechanics to perform diagnostics, and no loane technician available to fix the vehicle. Having the same issues as other reviewers: there is a lack of mechanics to perform diagnostics, and no loaner car for a new 2024 car under warranty. With an appointment, the vehicle sat in shop for two days without being looked at. Next appointment cancelled by service department. Can't get a simple vehicle issue fixed for 4 weeks.. The dealers website doesn't list contact information for anyone in the service department which makes it difficult to escalate the issue. More
Attentive personal, great service. I went to check out a my next car and they offered me deal i cannot refuse. I went to check out a my next car and they offered me deal i cannot refuse. More
I would not recommend this dealership to anyone when purchasing or servicing a car. Although there are some respectable employees there, overall management is very unprofessional and chaotic. Purchased purchasing or servicing a car. Although there are some respectable employees there, overall management is very unprofessional and chaotic. Purchased a car in October of 2023 it is now November 2024 and I need a new engine, despite bringing my car up to the dealer frequently and telling service there is a problem. They also had my Audi Q3 for service, lost the vehicle, fired an employee due to the incident and now refuse to repair or compensate me or the inconvenience. This is currently an on going fight for repairs and a fair compensation for my vehicle. More
I feel bad for the people who work here - no wonder service is poor. Lack of mechanics to perform diagnostics, no loaner car or alternative transportation options for a leased car under warranty- these service is poor. Lack of mechanics to perform diagnostics, no loaner car or alternative transportation options for a leased car under warranty- these failures fall on management. After waiting 4 days for them to diagnosed the problem, which they didn’t do, ended up going to another dealership. More
Audi Arlington has a large inventory, competitive pricing, and outstanding service during the buying process. Each person interacted with was courteous, professional, and knowledgeable. pricing, and outstanding service during the buying process. Each person interacted with was courteous, professional, and knowledgeable. More
Always able to schedule service. Helpful staff, welcoming customer area. Service in a timely manner. This is a very busy location so I keep that in mind when scheduling. Helpful staff, welcoming customer area. Service in a timely manner. This is a very busy location so I keep that in mind when scheduling. More