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Audi Allentown - Service Center

Allentown, PA

4.8
910 Reviews
Call Service Center (888) 709-1467

910 Reviews of Audi Allentown - Service Center

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December 09, 2024

Audi is the very best. You find there the best cars on the market and the nicest people to service the customers. Thank you Audi! More

by apetit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with both our cars and our team. We truly appreciate your kind words and look forward to continuing to serve you in the future!

December 08, 2024

James is excellent to deal with and the dealership is top notch for service and scheduling. More

by FIMOWICZSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 08, 2024

Great experience. Good work and very helpful. Fantastic loaner vehicles. I will continue to take my car there. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

We are so glad to hear this, LFuller! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 07, 2024

Excellent price and service! Brad was very knowledgeable and didn’t play games. Overall good experience More

by KEENEY2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that Brad provided excellent service and that you had a positive experience. We strive to offer both great pricing and a straightforward approach. We appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

Always professional and courteous. Goes above and beyond to make sure your service was exceptional More

by PAPPMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Michael! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 07, 2024

Professional , presentable employees, they greet you nicely in and out. They do the job correctly and if there is anything that needs to be corrected after they do it. I appreciate the follow up cal More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Gus, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 07, 2024

The service staff is very personable, knowledgeable, and AMAZING! They always greet me with a smile, are prompt and helpful. More

by DADDYWAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 05, 2024

The dealership is convenient the location is key James was very pleasant to me as well . More

by JACKIES9652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you for your review! We're glad to hear that you found our dealership convenient and that James was able to provide you with a pleasant experience. We truly appreciate your feedback and look forward to serving you again!

December 04, 2024

Nate Is a Great Service Manager , Tyler is a Great Service Advisor, and takes care of me and all of my needs More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Robert! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 04, 2024

Great customer service and quick accurate work and description. Video was descriptive and clear. Car was cleaned which is always nice. More

by LAM71NOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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