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Audi Allentown - Service Center

Allentown, PA

4.8
999 Reviews

999 Reviews of Audi Allentown - Service Center

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August 07, 2023

Friendly people and good service. Work was done when promised. No issues with the car. More

by SAFETYPAAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

Thank you so much for the great review, SAFETYPAAL! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 05, 2023

Attentive , professional service and demeanor Ciocca dealerships make it easy to own 5 family cars! More

by BAMBARALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 05, 2023

Tyler was very personal and helpful. When we pulled in everyone was very receptive. I appreciate Audi sending coupons. More

by GEORGENEBROBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Audi Allentown responded

We are so glad to hear this, GEORGENEBROBST! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 05, 2023

All the repairs were completed as requested. Also, recommended four new tires due to wear. More

by RANAUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade
Aug 10, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 05, 2023

They delivered timely and professional service as expected, and as always. We are very proud to work with this team. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Aug 10, 2023 -

Audi Allentown responded

We are so glad to hear this, Kevin! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 05, 2023

Very friendly and communicated with me on everything throughout the service. Really Helpful! Thank you! More

by KIMBERLY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole & Tyler
Aug 10, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, KIMBERLY22! If there is anything else we can do to help just let us know! Have a great day!

August 05, 2023

I’ve purchased 3 cars from Audi Allentown. Had horrible sales experience with last car that still has not been adequately addressed. Last service I had required 2 follow ups. Lots of talk abou More

by Jake
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hersch, D'mitri Rebimbas
Aug 11, 2023 -

Audi Allentown responded

Hi Jake, a message from our GM: We are sorry for the inconvenience. We do try to repair every concern our customers have. Please contact our General Manager at (888) 709-1467 if you would like us to try and correct your concerns.

August 05, 2023

They are always so courteous and professional. It’s easy to schedule an appointment, and they always find a way to accommodate me if my car needs immediate attention, even if they’re booked solid. More

by KCHIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, KCHIOR!

August 05, 2023

They are attentive, professional, and knowledgeable. Would highly recommend this dealership for any one that owns an Audi or is looking to buy one. More

by DENMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, DENMIM! We're always here to help if anything else comes up!

August 04, 2023

I have owned a number of new cars over the last 20+ years, this dealership is the best. More

by STAUFFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

STAUFFERT, thank you so much for regarding us as your top dealership. That means a lot to us, and we will do everything possible to remain at the top.

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