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Audi Allentown - Service Center

Allentown, PA

4.8
910 Reviews

910 Reviews of Audi Allentown - Service Center

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December 16, 2024

I was very pleased with every interaction I had with this dealership. I would highly recommend it! More

by DRUC60R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with every interaction. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 15, 2024

Outstanding service department. All-around competent, which is hard to find these days. Highly recommended. More

by S.165001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 15, 2024

Received great customer service from all members of the Audi team. Molly coordinated my service seamlessly, and all other members I had the pleasure of speaking with were extremely professional. More

by MARGARETGIORDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Breslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Margaret! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 15, 2024

First time at the dealership. They were knowledgeable, friendly and helpful. All the work was done as stated without additional costs or surprises. More

by 599gtb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you for sharing your experience with us! We're so glad to hear that your first visit was a positive one. Our team strives to be knowledgeable, friendly, and transparent, and it's great to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again without any surprises in the future!

December 14, 2024

The staff was very friendly. Always kept you up to date on the status of your car. Felt like I was in good hands More

by dwbrown03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Dwbrown, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 14, 2024

The most amazing staff ever. They are so knowledgeable and just blow me away with their expertise and technical abilities to service my car now 10 years old. Honest people. More

by TIM@MILLPRESSIMPORTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you for your incredible review! We're so glad to hear that you had such a positive experience with our team. It's wonderful to know that our staff's expertise and honesty made a lasting impression, especially in taking care of your 10-year-old car. We always strive to provide the best service possible, no matter the age of the vehicle. We truly appreciate your trust and look forward to continuing to care for your car in the future!

December 14, 2024

Bought my Audi in was greeted by Tyler , Checked my car in ,Spoke to Nate about a issue , NATE was Great and helpful , Returned to Tyler to sign in the car when it was completed he found me and went o More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thanks Robert, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

December 14, 2024

They way oversell. The service department seems like sales people. I get you need to make a dollar but it is way over the top. Myself and a few others I know have co More

by ROBBGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

A8 locked the steering wheels, was told the board has to be replaced. That was totally unacceptable from Audi quality. I feel like I ripped off by Audi company More

by TKPENDURTHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

James was super helpful when I brought in my car. He answered all questions that I had and provided solutions to a small issue that showed him with the car. Thanks James! More

by TNDIEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Audi Allentown responded

Thank you for your kind words! We're glad James was able to assist you and address all your questions, as well as provide solutions to the issue with your car. We appreciate you taking the time to share your experience and will be sure to pass along your thanks to James!

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