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Audi Allentown - Service Center

Allentown, PA

4.8
776 Reviews
Call Service Center (888) 709-1467

776 Reviews of Audi Allentown - Service Center

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July 08, 2023

Quick accurate smooth clean polite so therefore everything was a great transition with my vehicle More

by PERDUEMALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 07, 2023

I received exceptional service from both James and the Audi dealership. I have never received this quality of customer service before from any other car dealership. Thank you More

by joan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen, Jason Rose
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Jul 14, 2023 -

Audi Allentown responded

Thank you so much for the great review, joan92! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 07, 2023

Excellent attention to detail, Professional,courteous, and timely service. Highly dealership for recommended for Audi service More

by JRICCA8827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

July 07, 2023

Allentown Audi is always a pleasure to deal with. They are courteous, clean, professional and prompt. My car's progress is always relayed to me by text and includes a quick video by the tech. Tyler P More

by Kurtnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
Jul 14, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Kurtnewman! If there is anything else we can do to help just let us know! Have a great day!

July 07, 2023

Outstanding service. Especially like the video sent by the Technician explaining the service that was done. More

by bradlane1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 14, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, bradlane1955! We're always here to help if anything else comes up!

July 07, 2023

Very help and accommodating for the customer. Great service and communication in the shop and at the front desk More

by Joshua Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
Report | Print
Jul 14, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Joshua! We're always here to help if anything else comes up!

July 07, 2023

Simply the best customer service ever! Simply the best customer service ever! Simply the best customer service ever! More

by MDEMCSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
Jul 14, 2023 -

Audi Allentown responded

MDEMCSAK, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 06, 2023

Service was exceptional. It was easy to schedule an appointment. I really like the video the service tech sends you More

by LISARENEE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience at our dealership. Providing exceptional service and genuine care for our customers is always our top priority.

July 06, 2023

They are helpful and accommodating. They Communicate clearly with detail and do what they say they will do. More

by dlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Audi Allentown responded

Thank you very much for such a great review, dlp! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 05, 2023

James is usually my advisor when i take my Audi in. Always been top notch guy, and let me pick what loaner I wanted. More

by djborrell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Audi Allentown responded

djborrell12, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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