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Audi Allentown - Service Center

Allentown, PA

4.8
776 Reviews

776 Reviews of Audi Allentown - Service Center

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July 10, 2023

Great service department! Drive past other Audi dealers to go to Audi Allentown.. won’t take my car anywhere else More

by FGDR969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

July 09, 2023

The people who work at the dealership are always kind and informative. It’s a pleasure to own in Audi and know the service department is run very well. More

by LISA.FEUSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

We are so glad to hear this, Lisa! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 09, 2023

Overall the service center and the people that work there are great. I definitely would recommend the center to others. More

by LISA.FEUSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

We are so glad to hear this, Lisa! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 09, 2023

Audi Allentown exceeded my expectations after being treated unprofessionally at a completely different Audi location. Tyler Pilz was the definition of perfection in customer service. He and the tec More

by Elisha C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Jul 14, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Elisha!

July 09, 2023

friendly, courteous and qualified staff makes for an excellent service experience. they explained exactly what was done on my car in an understandable way. More

by jdvorscakjr@rcn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 09, 2023

Everyone I dealt with was excellent! And this was the first time they charged an amount comparable to other shops. More

by MPIZZINGRILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with James last time and would give him a 5 too but I didn’t work with him this visit
Jul 14, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 09, 2023

Excellent customer service! Everybody was nice, knowledgeable and did a great job servicing my vehicle. Highly recommended! More

by DEEA88_PORUMBOIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

DEEA88, thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 08, 2023

Allentown took good care of me. They were professional, courteous and responsive. Overall, a good experience. More

by BLAKE_CARR
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words! We strive to provide a professional and courteous experience for all of our customers. We appreciate your feedback and hope to assist you again in the future.

July 08, 2023

As a new Audi customer, Audi Allentown made my first service experience a great one. More

by PETERJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Jul 14, 2023 -

Audi Allentown responded

Thank you for your kind words and for your continued support of our business. We truly appreciate your feedback and are glad to hear that you are satisfied with our service.

July 08, 2023

Great service, flexible schedule, the loaner availability is very helpful. The team is very knowledgeable and friendly More

by AudiA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, AudiA8! Please let us know if we can do anything else to help!

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