Audi Allentown - Service Center

Excellent job maintaining the car and fixing the starter/altenator issue. I was prepared to stay longer for the repair but it took less time me than it was quoted starter/altenator issue. I was prepared to stay longer for the repair but it took less time me than it was quoted More

James, Audi Allentown and Audi USA went above and beyond in helping me resolve a significant issue with my SQ5. Good customer service starts when there is a problem, and James and Audi Allentown exceeded ex in helping me resolve a significant issue with my SQ5. Good customer service starts when there is a problem, and James and Audi Allentown exceeded expectations! More

Prompt efficient service. Tyler goes out of his way to ensure my appointments are on schedule and completed when promised. Tyler goes out of his way to ensure my appointments are on schedule and completed when promised. More

Video inspection was great. Loaner vehicle provided while I waited for the parts to arrive for warranty repairs. Loaner vehicle provided while I waited for the parts to arrive for warranty repairs. More

My Adaptive Cruise Control (ACC) had been intermittent and then finally quit working, so I brought it in for service. I loved the explainer video from the tech showing the diagnostic readout and then show and then finally quit working, so I brought it in for service. I loved the explainer video from the tech showing the diagnostic readout and then showing the "guts" opened up in the passenger footwell where the camera module was located, and he also showed where the camera in the rearview mirror was. He had to wait for another module to swap, but once he did that, he showed another video pointing out that the fault was still there and narrowing it down to the camera being the culprit. Sadly, I guess these items are unique to the S8, as another waiting game happened. However, Audi of Allentown had given me a nice A5 S-line loaner. We even drove it to Ohio for a wedding. Later, I swapped the A5 for a Q8 SUV. Finally, word came down that the camera part would not be coming from the Fatherland after all, so they sent the faulty camera to a local refurb shop, which had it back and installed in a few days. Tyler kept me well-informed and was apologetic on behalf of Audi. I drove away happy to be back in the amazing S8 (with a stage 1 tune) ;-) More

Excellent customer service and attention to my questions and concerns about my vehicle. Also appreciated that they valued my time. and concerns about my vehicle. Also appreciated that they valued my time. More

Always attentive and friendly. Everything is clearly explained and the video walk down clearly shows the work needed/done. I highly recommend Allentown (Ciocca) Audi. Everything is clearly explained and the video walk down clearly shows the work needed/done. I highly recommend Allentown (Ciocca) Audi. More

Great service. Quick Kind people Keeps you in the loop with what needs to be done to your car. Quick Kind people Keeps you in the loop with what needs to be done to your car. More

The service staff is alway helpful, friendly and efficient. I highly recommend Allentown Audi. Great service! efficient. I highly recommend Allentown Audi. Great service! More

Very courteous and helpful. I requested to have a front plate removed & to plug up the holes. Her assistance was appreciated. I requested to have a front plate removed & to plug up the holes. Her assistance was appreciated. More