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Audi Allentown - Service Center

Allentown, PA

4.8
1,033 Reviews
Call Service Center (888) 709-1467

1,033 Reviews of Audi Allentown - Service Center

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June 04, 2024

Customer service is exemplary. Jade is great at what he does. He is also very informative and knows the ins and outs of the service being performed and what is to be expected. More

by TRISHACOBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Audi Allentown responded

Thanks Trisha, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 04, 2024

Everything went smoothly. Love being kept up-to-date. No surprises. Really like the video and explanation of things. More

by BSBOBRYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Allentown responded

Thank you so much for the great review, Bsbobryk! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 04, 2024

I was able to schedule the appointment at a convenient time for me. Tyler was ready for me when I arrived early. I appreciated having the loaner car. More

by MAUREENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 04, 2024

It was easy to schedule; appointments were available any day of the week. Dropped car off the night before and it was done mid-morning. More

by FRANKIEANONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Allentown responded

Hi Frankie, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 02, 2024

I am so pleased with my audi and I am looking forward to upgrading in the future! More

by HELLER611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

We are so glad to hear this, Heller! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 02, 2024

Audi Allentown is great to deal with. No hassle and friendly. Their service department is fantastic More

by CHRISTINGILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

Hi Christin, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 01, 2024

Great communication and very timely service. So much better than years ago when it was Knopf More

by shehzadszd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 31, 2024

They were extremely courteous & kind and i would highly recommend them to anyone i know for sure More

by MESSINGERMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 31, 2024

The service was quick and the representatives were extremely helpful, it was great that they got it done so fast over a holiday. More

by BRYCEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 31, 2024

Excellent service. I brought my car in, stranded between New York and Syracuse and Jade took great care of me, assessing the car quickly, and even provided me a loaner More

by LALCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Allentown responded

Lalcott, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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