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Audi Allentown - Service Center

Allentown, PA

4.8
1,033 Reviews

1,033 Reviews of Audi Allentown - Service Center

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June 17, 2024

The service manager, I think his name is Nate was an awesome guy to deal with More

by WATERMAN2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Audi Allentown responded

Thank you so much for the great review, Waterman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 15, 2024

Audi Allentown always takes good care of my vehicle, especially James Lauman who gives good advice and information at every service interval. More

by ANUV106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 15, 2024

The dealership and the employees were efficient, polite and the repair was done according to factory specs. More

by TMSOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for the great review, Tmsolo! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 15, 2024

Excellent service from start to finish. I was recognized immediately. Everyone was courteous. And the car was completed as expected on time. More

by PAT.WITMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 14, 2024

Great people. Have seen them a lot lately. Very fair and always hear me. Make the pain and the cost of repairs more palatable. Great service from start to finish More

by ROZ1743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 14, 2024

I rate the dealership highly because it is responsive to it’s client’s car needs and concerns. More

by JOANMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Joanmarx! We're always here to help if anything else comes up!

June 13, 2024

Service was quick and easy. I was provided a courtesy car while service was being performed on my car More

by KADAFI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 13, 2024

They are very professional and treat their customers well. I love the courtesy loaner, too! More

by JWSMETHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Allentown responded

Thanks Jwsmethers, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 13, 2024

Great service and attention to details! Always explains what they have diagnosed, what the action will be and what the completed. More

by SWEEN294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Allentown responded

Hi Sween, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 12, 2024

I have always enjoyed the service at Audi Allentown. Tyler and The technical staff have always been attentive to issues I wanted them to check and have provided detailed information after evaluation. Ni More

by DRATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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