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Audi Allentown - Service Center

Allentown, PA

4.8
1,033 Reviews
Call Service Center (888) 709-1467

1,033 Reviews of Audi Allentown - Service Center

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June 25, 2024

Excellent communication regarding status of vehicle and what repairs are necessary. Tyler does a great job keeping in touch and giving an honest opinion about what needs to be done More

by MICHELLEMCCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Michelle! Please let us know if we can do anything else to help!

June 24, 2024

Everything went smoothly. Explained the services being done and overall costs prior to starting. Staff was extremely professional. More

by DAVEWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Dave! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 23, 2024

My service at Audi Allentown was exceptional, the quality of the service was 100%. Communication was quick from drop off to pick up. More

by JHURYLOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 23, 2024

Thanks for your help with ny car , appreciate what you doing for us. God bless you . More

by TURCIOS.LESLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Audi Allentown responded

Lesly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 20, 2024

James is a great service associate, he was very helpful and knowledgeable on the car we needed servicing, no upsell or hard sell on services 🥰 Dealership is great and the building facade is beautiful 🤩 More

by RUDYFERRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Audi Allentown responded

Thanks Rudy, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 20, 2024

Overall, not too bad, but I had to reject the car once due to the fault not being corrected. They got it right the 2nd time. But, this caused me to waste 2 hours the 1st time I was told it was finished. More

by WAIVEREADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Very impressed from the first phone call to your dealership to the service you provided. More

by EAGLESFLight582@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 19, 2024

Easy to deal with and good availability to get car serviced. Work completed quickly. Nice to get loaner. More

by BANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 19, 2024

Many thanks to the team. They are always so friendly and attentive. Truly drives my loyalty to Audi More

by CHADBURKHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Chad! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 19, 2024

Excellent customer service . Friendly, thorough and complete . Would definitely recommend to others who are in need More

by MAROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Audi Allentown responded

Maroth, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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