Audi Allentown - Service Center

When I first came in to the dealership on a Saturday service department was ready to serve me made an appointment. I got the text notification simple dropped it off. It was done sooner than expected and service department was ready to serve me made an appointment. I got the text notification simple dropped it off. It was done sooner than expected and had a nice free courtesy vehicle that was ready before I got there. Thank you For making it simple and streamlined. More

Easy scheduling, quick service, good communication. Kept apprised by service advisor and service tech throughout. Kept apprised by service advisor and service tech throughout. More

Great customer service was treated with a lot of patience and curtesy answered all of my concerns and curtesy answered all of my concerns More

Everyone was very professional it was a pleasure to do have purchased the S6 from you . have purchased the S6 from you . More

Competent, but didn’t offer a very good explanation for why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. I wondered if the recommendation to flush and change brake fluid on our A6 was one of the ways (to compensate) because I’d never heard of that before. He suggested EVs require as much maintenance as an ICE vehicle, which doesn’t seem correct to me. My other car is a Cadillac and that dealership not only washes the exterior, but they also clean the interior of my Lyriq to spotless perfection. No interior cleaning or vacuuming mats at Audi. Perhaps Audi should consider upping their game. More

I was very impressed. I am from out of town and didn’t have an appointment. My car had an issue and I was afraid to drive it. Jade and the technicians took care of the iss I am from out of town and didn’t have an appointment. My car had an issue and I was afraid to drive it. Jade and the technicians took care of the issue that day and assured me my car was safe. I’ve had terrible experiences at car dealerships/service and this experience was the exact opposite. I would highly recommend your team! More

Tyler and the rest of the staff are very professional staff. I continue to be impressed by the staff and the service! staff. I continue to be impressed by the staff and the service! More

Consistently treats me like a valued customer. They make it a point to not only know my name but details about me and my family. They make it a point to not only know my name but details about me and my family. More

Excellent communication regarding status of vehicle and what repairs are necessary. Tyler does a great job keeping in touch and giving an honest opinion about what needs to be done what repairs are necessary. Tyler does a great job keeping in touch and giving an honest opinion about what needs to be done More

Everything went smoothly. Explained the services being done and overall costs prior to starting. Staff was extremely professional. Explained the services being done and overall costs prior to starting. Staff was extremely professional. More