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Audi Allentown - Service Center

Allentown, PA

4.8
906 Reviews
Call Service Center (888) 709-1467

906 Reviews of Audi Allentown - Service Center

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January 13, 2025

The dealership itself is very nice. Exactly what I would expect from a luxury dealer The only dealer that offers car washes with service that ACTUALLY provides the service instead of j More

by PM-Performance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Audi Allentown responded

Thank you for your great review! We’re so glad to hear that you had a positive experience with us and that our car wash service met your expectations. We take pride in delivering the full experience, and it’s wonderful to know that you appreciate the extra care we put into every detail. We look forward to welcoming you back for your next visit!

January 13, 2025

Prompt attention when I pulled into dealership with a sudden issue - kept me updated and handled issue, fixed problem More

by melmohler727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 13, 2025

He was attentive, congenial and professional. He followed up on service satisfaction and when I stopped in with a concern he immediately responded. More

by RUTHVEGAVELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Audi Allentown responded

Hi Ruth, thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 12, 2025

Very professional and happy with their work. Very Very professional and happy with their work . More

by CHARLESISZARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 12, 2025

Always can count on the team to help me with any issues I have!!! No matter how busy they are they have gotten my car into service in a timely manner More

by Eliza79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Eliza! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 11, 2025

Audi Allentown are a trusted and reliable dealership. From the purchase of the car to the maintenance for over 2 years, they have maintained a high level of professionalism, customer service and quality More

by GSMAMWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Audi Allentown responded

Thank you for your fantastic review! We’re so happy to hear that your experience with Audi Allentown has been consistently positive over the past two years. We take great pride in providing top-notch professionalism, customer service, and quality maintenance. Your satisfaction means a lot to us, and we look forward to continuing to serve you in the future!

January 11, 2025

Both Tyler and Nate were absolutely amazing! Absolutely fantastic customer service. I had a great experience!!! I hope they are both promoted. More

by sbardack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 11, 2025

Both Tyler and Nate provided fantastIc customer service! ! I had a great experience. Both should get promotions. They are great at what they do. More

by sbardack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 10, 2025

A very thorough and helpful experience. This is my first Audi and I feel comfortable with the service I received More

by LROSZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're thrilled to hear that your experience was thorough and helpful, especially as you’re purchasing your first Audi. It's great to know that you feel comfortable with the service you received. We’re here to assist you whenever you need, and we look forward to helping you enjoy your Audi to the fullest. Enjoy the ride!

January 10, 2025

AudiAllentown is a reliable dealer, the team is brilliant and always provide excellent and reliable service. More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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