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Audi Allentown - Service Center

Allentown, PA

4.8
1,037 Reviews
Call Service Center (888) 709-1467

1,037 Reviews of Audi Allentown - Service Center

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September 29, 2024

The service from Nate the service manager was top tier. He helped me and answered all of my questions in great detail. More

by Jkg5158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 29, 2024

From purchase to service, not a single complaint. All staff have been courteous, professional, and knowledgeable. More

by Nikki0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

We are so glad to hear this, Nikki! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 29, 2024

Always providing top notch service. Very accommodating, and details everything. Willing to go above and beyond expectations. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

Thank you very much for such a great review, TC! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 29, 2024

It is clean, everyone is kind and knowledgeable. They also listen so that is very important when discussing issues with car. More

by RCAUDI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2024

Everything was good with the service. James is always so nice and kind always knowledgeable More

by HHETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 25, 2024

The whole experience in Audi Allentown for me was fabulous. Everything was so well communicated and couldn’t be more satisfied with the service I’ve received. I will definitely visit again. More

by bayraktarow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, bayraktarow! We're always here to help if anything else comes up!

September 24, 2024

The service advisor, James, is personable and knowledgeable. I do think that you are a bit overpriced. More

by LPERRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Audi Allentown responded

Thank you for the review regarding James and our service department! We apologize if you feel our pricing is too high. We will share your comments with our management team to remain as competitively priced as we can.

September 24, 2024

good dealership, quality cars and excellent service and good customer service ,thank you Tyler for good job keep up with the good work More

by DAMASO pineiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

We are so glad to hear this, Damaso! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 23, 2024

Conscientious and efficient. Attention to detail with informative video. Timely information with easy to understand recommendations. More

by GOLFNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us.

September 22, 2024

Tyler was professional and explained what was going on with my auto. the mechanic did a comprehensive video detailing the work needing to be done with explanations of the work. More

by MISSYMO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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