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Audi Allentown - Service Center

Allentown, PA

4.8
912 Reviews
Call Service Center (888) 709-1467

912 Reviews of Audi Allentown - Service Center

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December 04, 2024

Nate Is a Great Service Manager , Tyler is a Great Service Advisor, and takes care of me and all of my needs More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Robert! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 04, 2024

Great customer service and quick accurate work and description. Video was descriptive and clear. Car was cleaned which is always nice. More

by LAM71NOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 04, 2024

Nate was extremely accommodating as usual. He is the reason I buy Audi and is outstanding in customer service and compassion. More

by TFC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

TFC, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 04, 2024

Excellent service and professional team . Very satisfied with their customer care. Especially like to enjoy their coffee there More

by WGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and that our team made a positive impression. We're also glad you enjoyed the coffee! We truly appreciate your kind words and look forward to welcoming you back soon.

December 02, 2024

Your service team is excellent and I hope you (the management) treat them as well as they treat your customers. They deserve it. More

by PTELTSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you for your thoughtful review! We're thrilled to hear that our service team provided you with excellent care. We truly value and appreciate their hard work, and we will be sure to pass along your kind words to them. Your feedback means a lot to us, and we’ll continue to ensure they receive the recognition they deserve. Thank you for choosing us!

December 02, 2024

Always courteous, friendly and professional! Jade always explains everything to me if I have a question. He does his job well! More

by TERMARY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Audi Allentown responded

Thank you for your kind words! We're thrilled to hear that Jade has consistently provided you with courteous, friendly, and professional service. It's great to know that he takes the time to explain everything to you. We truly appreciate your feedback and look forward to continuing to serve you!

December 01, 2024

Very efficient and good service! I have been coming here for several years. They are very courteous and do a good job. More

by ELLESENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us over the years. We truly appreciate your continued trust and support. Looking forward to serving you for many more years to come!

November 30, 2024

Just love this place thank you, oh and I think to make this place even more awesome. You should give out complementary baseball caps..... wink. Thank you again! More

by KRYSTALWINTERS716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 28, 2024

Everything was seamless. The work was completed faster than I expected, which was a welcome surprise. More

by cloriecb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you for your great review! We're so glad to hear that everything went smoothly and that we could exceed your expectations with the speed of the work. We truly appreciate your feedback and look forward to serving you again in the future!

November 27, 2024

Outstanding. Have you given this man a promotion yet?! I highly suggest that you do so. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Audi Allentown responded

Thank you for the wonderful review regarding our Service department and team!

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