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Audi Allentown - Service Center

Allentown, PA

4.8
890 Reviews
Call Service Center (888) 709-1467

890 Reviews of Audi Allentown - Service Center

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January 20, 2025

Very pleased with the service at Ciocca Audi. Tyler P. Was easy to work with. More

by JEFF@CONTESSCOMMUNICATIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Audi Allentown responded

Thank you for the positive review, Jeff! We're thrilled to hear that you had a great experience with Tyler at Ciocca Audi. We truly appreciate your feedback and are glad Tyler made the process easy for you. If you need anything else, don't hesitate to reach out!

January 19, 2025

Good service. Delivers as promised. Easy to get appointments. Appreciate that appointments commence according to schedule so I am in and out with little wasted tim More

by SUSAN.GOTTSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the great review, Susan! We're so glad to hear that our service met your expectations and that we were able to respect your time with punctual appointments. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

January 18, 2025

Great customer service. It’s nice to be informed and educated about the problems. All around great service. More

by LITTLEO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you had a great experience and appreciated being informed and educated about the issues with your vehicle. Providing clear communication and excellent service is always our goal. We truly value your feedback and look forward to serving you again!

January 17, 2025

I had my 2023 Q8 serviced at Audi Allentown recently, and the experience was absolutely amazing. Their service advisors are friendly and accommodating, while making sure we are always happy. More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you very much for such a great review, CMarcial! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 17, 2025

The service advisor was incredibly helpful and answered all my questions patiently. Thank you for the excellent service I received More

by PENGLERUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor was able to assist you and answer all of your questions. We truly appreciate your feedback and are grateful for the opportunity to serve you. Looking forward to assisting you again in the future!

January 17, 2025

This dealership is great to work with! They simplify the process of having my car worked on. More

by CLOUDENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the wonderful review! We're so glad to hear that we were able to simplify the process for you. It's always our goal to make your experience as smooth and hassle-free as possible. We truly appreciate your feedback and look forward to assisting you again in the future!

January 17, 2025

Modern, clean, advanced and professional. Good and quick service with professionalism. Thank you to everyone More

by jyounesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 17, 2025

They found my problem and pointed out stuff I didn’t know. They were great! More

by CUTE4U1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team was able to identify the issue and provide you with helpful information. It's always our goal to ensure you're fully informed about your vehicle. We appreciate your feedback and look forward to assisting you again in the future!

January 16, 2025

Cleanest dealership, service consultants are on top of their game, they go out or their way to assist you. I didn’t have a loaner scheduled at my appointment and Tyler arranged for one, as I needed additi More

by REBER1K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

Thank you for your fantastic review! We're so glad to hear that you had a great experience with our team, and that Tyler went above and beyond to assist you. It's always our goal to provide top-notch service, and we're happy that we could meet your needs. We truly appreciate your feedback and look forward to helping you again in the future!

January 16, 2025

Entire experience from scheduling my service to the comfort of the waiting room, and the friendliness of everybody I interacted with was amazing! More

by PATTI.NAPPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Patti! Please let us know if we can do anything else to help!

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