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Audi Allentown - Service Center

Allentown, PA

4.8
931 Reviews
Call Service Center (888) 709-1467

931 Reviews of Audi Allentown - Service Center

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February 21, 2025

It was my first time at this location. I was greeted when walking into the building. The staff is friendly makes you feel comfortable. I will continue to bring my car here. Great staff gr More

by CHRISTINA WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

Great experience overall. Very helpful staff, willing to work with you to find the best car for your needs! More

by MASTA_86
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cusmano
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February 20, 2025

Easy to work with and does a nice job when the vehicle is in the shop! More

by DURSOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re glad to hear you had a positive experience with us. We always strive to make things as easy as possible, and we’re happy to know you’re pleased with the service. Let us know if we can assist you again in the future!

February 19, 2025

Good clean facilitie. On time service. For a fair price. I will definitely go back. More

by BOHAGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Audi Allentown responded

Thank you for the great review! We're happy to hear that you had a positive experience with our clean facility, timely service, and fair pricing. We look forward to welcoming you back soon!

February 19, 2025

The service was great. Everyone was so helpful and very informative and they did a great job More

by GABRIEL_VERDE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Audi Allentown responded

Thank you for your kind words, Gabriel! We're thrilled to hear that you had a great experience and that our team was able to assist you so effectively. We truly appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

The service was expensive. One of the items recommended was an oil and filter change. Interestingly enough, the vehicle had an oil and filter change less than 4 weeks earlier. More

by HMD0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Audi Allentown responded

Thank you for sharing your feedback! We apologize for the inconvenience you experienced. We understand how frustrating it can be to have a recommendation that feels unnecessary, especially when the service was recently completed. Our technicians are very thorough, and we’ll review this situation to ensure that we’re providing the best possible service. We appreciate you bringing this to our attention and will work to prevent any similar oversights in the future. Please don’t hesitate to reach out if you have further concerns.

February 17, 2025

Never stressful. ..always kind and helpful. Dealership is just as wonderful as the car!! The service department is immaculate...inviting...welcoming! More

by FISH_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has been so positive. We take pride in providing excellent service, and it's wonderful to know that both our dealership and service department have left such a great impression on you. We look forward to continuing to serve you with the same level of care and attention!

February 16, 2025

My tech John was nice enough to replace my license plate screws. I never asked about them and he didn’t charge. Just a kind gesture and I really appreciated it. Thank you John! More

by MandyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your experience, Mandy! We’re so glad to hear that John went above and beyond to help you with the license plate screws. It’s those thoughtful gestures that truly make a difference, and we’re happy to know it made an impact. We’ll be sure to pass along your thanks to John—he’ll be thrilled to hear it!

February 16, 2025

Actually i worked with Cole and he was great answered all my questions. Service gave me a great deal on my tires. thk you very pleased More

by KKISH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
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Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your experience! We're so glad to hear that Cole was able to help and answer all your questions. It’s awesome that you were pleased with the deal on your tires as well! We really appreciate your feedback and look forward to helping you again in the future. Thanks again for choosing us!

February 16, 2025

At this time all I can rate is the service department. I'm finding oil on my driveway and spending quite a few dollars, I thought that would've been pointed out to me. More

by SHANKLECC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your feedback, and we sincerely apologize for any inconvenience this has caused. We understand your frustration and agree that issues like this should be addressed proactively. Please reach out to us so we can investigate the situation and ensure it’s resolved to your satisfaction. We’re committed to providing the best possible service and appreciate the opportunity to make this right.

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