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Audi Allentown
Allentown, PA
1,607 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,607 reviews
August 18, 2024
James, my service rider is wonderful. He always keeps you informed on the work being completed on your vehicle very well knowledgeable on the product. Nathan, the service manager runs th He always keeps you informed on the work being completed on your vehicle very well knowledgeable on the product. Nathan, the service manager runs the service department impeccably well I recommend anyone looking for any service needs to reach out to Audi Allentown. More
by Jroz14
Verified Customer
August 18, 2024
Great overall service! Tyler was great at explaining the process, where we were and what happened next. Tyler was great at explaining the process, where we were and what happened next. More
by GUY.PASCARELLA
Employees Worked With
August 18, 2024
Sijade was friendly, helpful and concerned. He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solv He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solve our problems. More
by Im4toys
Employees Worked With
August 17, 2024
Prompt attention was given to the manufacturing issue with updates on service given throughout the process. with updates on service given throughout the process. More
by EDWARDS0414
Employees Worked With
August 16, 2024
Both Brad and Andrew were very helpful. We did not feel pressured. They were respectful of our needs and Andrew did what he could to help us come to an agreement. We did not feel pressured. They were respectful of our needs and Andrew did what he could to help us come to an agreement. More
by LOR1226
August 15, 2024
After an unfortunate encounter with another Audi dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. More
by Su0213
Employees Worked With
August 14, 2024
I took my car Audi Q8 to the dealership and they misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because everything they told us to fix we fixed it but something is still wrong with my vehicle. More
by qyshirarivers
Employees Worked With
August 14, 2024
Extremely disappointed with my experience at this dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the d dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the dealership. Oil change was not completed. Worst of all the main recall item that was to be fixed (ie: airbag issue) also was not completed. The seatbelt was left unattached to the seat. I was astounded when I saw that this morning (8/14). Honestly, it worries me that other items might not have been correctly completed/installed. I had four new tires installed....we're they correctly installed...!?? Who knows...? I have no way of knowing. More
by John Knapp
August 14, 2024
Tyler diligently addressed my car's issue. He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In gen He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In general, I found the whole service team at Audi Allentown a very customer-oriented group. Will gladly come back again! More
by cschmitt33
Employees Worked With
August 14, 2024
Good communication throughout the process. Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 hour for pickup One person on duty to handle the customers More
by Bob Schuster
