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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,829 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,829 reviews

October 19, 2023

Great and quick service. The diagnostics and car repair were done within one day, thanks! More

by CAROLINECOPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
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Oct 20, 2023 -

Audi Allentown responded

We are so glad to hear this, Caroline! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 19, 2023

Very polite, personable, friendly and knowledgeable. Answered all my questions to my satisfaction. Would go back. More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Piltz
Report | Print
Oct 20, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 17, 2023

Excellent customer care. Very attentive to customer needs and desires. Good work all around. Great job More

by GAZI_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Audi Allentown responded

Hi GAZI, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

October 16, 2023

Completed our windshield replacement & recalibration well and arranged a loaner. I wish the pick up could be earlier on the day before service but we understood the entire system crashed & they were able t More

by sfepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Audi Allentown responded

Thank you for the kind review regarding our service department, sfepstein! We apologize for any inconvenience caused by our system crash. We hope to see you again soon

October 16, 2023

Everyone I dealt with was great and never tried to pull any shady business by adding fees like other dealerships I spoke with. Eli and Josh were top notch guys and went above and beyond to make sure I felt More

by Jake Fogarty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
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Oct 20, 2023 -

Audi Allentown responded

Hi Jake. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 14, 2023

Dylan provided me with an excellent service experience. He treated me with kindness and made it a fun an enjoyable experience. More

by JACQUELYN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 13, 2023

Friendly, helpful, courteous service that I trust. Tyler was knowledgeable and pleasant. Value for my money. More

by DZOSKY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
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Oct 16, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, DZOSKY! Please let us know if we can do anything else to help!

October 13, 2023

All was smooth but a bit pricy for an oil change and cabin filter replacement I think but I guess that's the cost. More

by Tmolina68
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
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Oct 16, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 12, 2023

So far, I’m sort of disappointed that the vehicle needs so much work and they haven’t checked it out better before delivery. Things I had no way of knowing before I bought the car. I think that Eli is a wo More

by PACLARKS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli great
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Oct 16, 2023 -

Audi Allentown responded

PACLARKS, we are sorry to learn you weren’t satisfied with our dealership. We’d like to know more about your situation so we can help. Please feel free to call us at (888) 709-1467 and ask for a manager so they can understand your situation. Thank you for your feedback.

October 11, 2023

I purchased a pre-owned BMW vehicle back in February 2023. I choose the dealer since they maintain thorough inspection and stand by with their quality. But i am wrong. The issue is, I took the vehicle t More

by biswa_litu
Recommend Dealer
No
Employees Worked With
Brad Jeschonek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Audi Allentown responded

Hello, thank you for your feedback. We do take your feedback seriously. Most of our vehicles are sold with some form of warranty attached to them. All our vehicles must pass a safety check to ensure they are safe vehicles for our customers and their families to enjoy. We are sorry you are unhappy that the repair was for something that was not covered under warranty.

Oct 16, 2023 -

biswa_litu responded

Thank you for the response. Two more issues other than the above one where oil filter housing leakage and valve cover gasket leakage which can easily identified through inspection. if your dealer could have informed me about leakage I might not have bought the vehicle. which means dealer is knowingly not informing the customer which is very bad quality as a reputed dealer. .Be aware if anyone is planning to buy pre-owned vehicle.

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