Audi Allentown

There was excellent communication and swift service from all parties involved from start to finish all parties involved from start to finish More

I wish there was more of a focus on actually helping me instead of excessively confirming my appointment. instead of excessively confirming my appointment. More

James and the team were able to diagnose the issues with my car, and worked with me to get the parts in as soon as possible. my car, and worked with me to get the parts in as soon as possible. More

Always friendly service when I drop off my car for maintenance. Staff is very professional. maintenance. Staff is very professional. More

Excellent service, professional and courteous staff. Highly recommend Allentown Audi. Service with confidence and care. Highly recommend Allentown Audi. Service with confidence and care. More

After taking my Audi to a mechanic and spending $700 to have tests done, he could not finish the work in a timely fashion so we decided to bring the car from Delaware to Allentown so Allentown Audi could f have tests done, he could not finish the work in a timely fashion so we decided to bring the car from Delaware to Allentown so Allentown Audi could finish the work. There was an agreement between myself and Service writers at the facility and they instead all they did was redo the test that were already done in charge me $600 and then did not defend me in my Warranty issue. I feel like they sided with the warranty company and there was a blown engine, a dead engine from a defect after only 80,000 miles. It was the 3.0 V6 engine in a 2017 Audi Q7. I just don’t feel like I was listening to. I don’t trust them and I would never go back and recommend not to go back. There’s other Audi dealers or actually even better car manufacturers. More

Very helpful, patience In explaining what needs to be done now and what needs to be done in the future. done now and what needs to be done in the future. More

They take good care of me. James is a great at service very customer focused. James is a great at service very customer focused. More

Great space to work in the loft while waiting- very attentive staff - love that my car gets washed too! attentive staff - love that my car gets washed too! More

I recently had the pleasure of working with Tyler Pilz at Audi Allentown, and I cannot speak highly enough of the exceptional service and leadership he provided. Tyler’s meticulous planning and attention to Audi Allentown, and I cannot speak highly enough of the exceptional service and leadership he provided. Tyler’s meticulous planning and attention to detail were evident throughout my visit. He ensured that everything was in place, leaving comprehensive notes that guided the team seamlessly through the process. One of the team members even mentioned how helpful Tyler's notes were in explaining the situation, which truly reflects his commitment to ensuring a smooth and efficient experience for his customers. Tyler’s proactive approach and dedication to maintaining high standards of service are commendable. I highly recommend Tyler and the team at Audi Allentown for their professionalism, leadership, and outstanding customer service. More