Audi Allentown

Excellent. The dealership was respectful of my time constraints and did an excellent job during the sale process The dealership was respectful of my time constraints and did an excellent job during the sale process More

My mechanic diagnosed the problem with the cooling system of my car and said it was a big job that he preferred not to do. He and another Audi mechanic had good results with Audi Allentown in the past. I sch of my car and said it was a big job that he preferred not to do. He and another Audi mechanic had good results with Audi Allentown in the past. I scheduled an appointment online easily and then received a call to confirm the problem my car. Dropping off the car for service was easy. Staff were polite and helpful. Once my car problem was diagnosed, I received a detailed text and video explaining the problem and the cost of repairs. My car was fixed and ready for pick up the next day. (Greater than 5 hour job with parts needed, I thought it would take much longer). Pick up was easy. Repair appears successful with car running well on hour drive home. Great communication with polite, friendly staff. A speedy successful repair. Definitely a five star dealership experience. More

It was really a pleasant experience. Though it was my first time at this dealership but James made the whole service appointment smooth and easy. So far No complaints!!! Though it was my first time at this dealership but James made the whole service appointment smooth and easy. So far No complaints!!! More

I like the video provided by service technician so I can see the damaged or worn parts. see the damaged or worn parts. More

Audi Allentown makes owning an Audi an amazing experience. From their general manager, to the sales and service people, their customer service experience is at an epic level. They are kind, profes experience. From their general manager, to the sales and service people, their customer service experience is at an epic level. They are kind, professional, and extremely helpful. They really make you feel special. Their number one priority is to make the customer happy, and that shows with their diligence to make things right. I stay loyal to the Audi brand because of Allentown. Top dealer for sure! More

I’m a little old school so I have high expectations on customer service. I had an issue with a vehicle I purchased and went to this dealership for help. The response that I got from their service departme customer service. I had an issue with a vehicle I purchased and went to this dealership for help. The response that I got from their service department got me back on track with no interruption to my life. This is the best experience I’ve ever had with customer service. Thank you James for all your help. More

Quick and professional service. I was told that my car may need between 2 to 4 weeks to fix , however , they did their best and finished the car in 2 weeks and on top of that they I was told that my car may need between 2 to 4 weeks to fix , however , they did their best and finished the car in 2 weeks and on top of that they offered me same model as my car. Love my Q8 More

Excellent service and work staff Car is great. Merry Christmas and A Happy New Year Merry Christmas and A Happy New Year More

The service writer was very helpfull and my vehicle was well taken care of. Great service. well taken care of. Great service. More

The service was great as usual and the staff was excellent. They were really informative about everything. excellent. They were really informative about everything. More