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Audi Allentown

Allentown, PA

4.7
1,617 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,617 reviews

September 05, 2023

The staff was very friendly and made the buying experience Gove smoothly. They just need to find a better PDR guy! More

by That Guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eli Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that our team helped make the experience go smooth!

September 03, 2023

Great Dealership. Poor Customer Service upon my recent visit for servicing. Usually quite pleasant but my advisor was un attentive, has poor communication skills & dis More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Allentown responded

Hi David, thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (888) 709-1467 so we can learn more and work to make this right!

September 03, 2023

Great service. Everything was just as promised and professional and friendly. Additional recommended services were clearly explained. More

by KSANGENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Sep 06, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 03, 2023

The customer Service Rep kept me informed as to what was wrong & how long it would take to fix it. More

by HENRY.CUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Allentown responded

Thank you for the great review, Henry! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 03, 2023

Thanks for loaner car and for the car wash that the dealership did on our vehicle.. More

by KOSHKAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
Sep 05, 2023 -

Audi Allentown responded

Hi Koshkac. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 02, 2023

My experience at Audi Allentown is good. I love the car and the process is smooth. More

by SLIU6161
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Allentown responded

Hi SLIU. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 02, 2023

Fine, overcharged for labor so not happy about that. Before I questioned original cost, it was double what I was quoted More

by Dt83lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Great service department. Tyler and James were courteous and professional and addressed the vehicle issue in a timely manner. More

by FB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Sep 06, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, FB! If there is anything else we can do to help just let us know! Have a great day!

September 01, 2023

James went above & beyond to accommodate us being out of the area for a month. He also put extra work into working with the extended warranty company. More

by SUBSAILOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 01, 2023

I took my car in for inspection and routine maintenance. It was a very seamless and quick process. All of the team members are very professional and nice! More

by Tara O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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