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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,822 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,822 reviews

March 29, 2024

Audi Allentown, always exceeds my expectations. You can expect efficient and world class service here constantly. They work with you when it comes to warranty companies and out of pocket expenses. More

by FELICIAROSA
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole service adviser , Phil shop foreman
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Apr 01, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 28, 2024

Very thorough experience - professional, courteous and knowledgeable. Everyone I interacted with revealed details helpful to me regarding the Audi experience. More

by PAMELA.GAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Pamela! Please let us know if we can do anything else to help!

March 28, 2024

Generally easy to schedule service. Work completed on time. Phone people and service people are friendly, professional and efficient. More

by KEISTER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 27, 2024

Great service, from the time I parked the car in the service bay to the time I pick up my car. Was informed during the day what was wrong and plan of action to resolve it. More

by James Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Plitz
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Mar 29, 2024 -

Audi Allentown responded

Thanks James, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

March 26, 2024

Warm and welcoming greeting upon arrival. Clear and straightforward updates during necessary wait time. Tyler's positive customer service approach provides this dealership with a gold standar More

by DE.WERNER
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
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Mar 26, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

March 26, 2024

The team at Allentown Audi always provides exceptional customer service. From start to finish my experience was excellent. More

by MIKE@OBESEARMADILLO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Audi Allentown responded

We are so glad to hear this, Mike! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 26, 2024

Absolutely outstanding Very professional a very good experience excellent technicians an experienced service manager who actually looks out for the customer???? More

by ellenkizminski59
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate And Tyler ????????
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March 25, 2024

Jade was courteous. My full detail was super; Alexis (Lex) Vega did a GREAT job! Very satisfied. More

by DAMJAMES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis (Lex) Vega
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Mar 26, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 25, 2024

Everyone I interacted with was very pleasant and professional. Valet was on time and the whole process including payment was easy and efficient More

by RBJOHNS24
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Report | Print
Jul 18, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Rbjohns! If there is anything else we can do to help just let us know! Have a great day!

March 25, 2024

The service is good but the cost is obscene. $279 for an oil and filter is ridiculous. More

by Joe and Patty
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Report | Print
Mar 26, 2024 -

Audi Allentown responded

Thank you for the review, Joe and Patty. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

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