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Audi Allentown
Allentown, PA
1,607 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,607 reviews
September 08, 2024
Professional and courteous service and personnel. Also have coffee and drinks available while you wait. Also have coffee and drinks available while you wait. More
by kvazzy14
Verified Customer
September 07, 2024
I appreciated having a loaner car while my car was being repaired. Glad my car is all good again. repaired. Glad my car is all good again. More
by PMECKLER
Employees Worked With
September 07, 2024
Very efficient, friendly. Recommendations were appropriate by mechanic. Like the mechanic walk around video of the vehicle. Recommendations were appropriate by mechanic. Like the mechanic walk around video of the vehicle. More
by KMP222
Employees Worked With
September 07, 2024
Molly was great to work with and very knowledgable. the technicians are qualified and do their job very well. the technicians are qualified and do their job very well. More
by owowaudi
September 06, 2024
I truly am not looking forward to posting this review, but I feel that I have no other choice. On 6/11, I bought a used S4 from Ciocca Audi. I was happy with the car and sales man. I knew the car but I feel that I have no other choice. On 6/11, I bought a used S4 from Ciocca Audi. I was happy with the car and sales man. I knew the car was in an accident. The service records were provided solely by Audi Allentown. The previous owner had all services completed there, as well as facilitating the repair to the rear end. About 3 weeks later a friend came to visit me and noticed there was a split in the rear taillight. The next day it rained, and I noticed moisture inside the tail light. I called Ciocca, they told me to bring the car in. I explained to the Service Advisor that I just bought the car and that I knew it was in an accident and it looked like someone didn’t glue it in correctly. I got a video 45 minutes later from the tech. He confirmed the entire taillight was broken and needed to be replaced. He also told me the entire front and rear brakes needed to be replaced. I was pretty shocked. Jade called me to explain their findings. I told him that I just bought the car, and there was no damage anywhere. Jade quickly brushed me off with “You probably hit something, we inspect all the cars.” Well obviously they don’t, because they sold me a car with 3mm brake pads left. I was quoted $3800 for brakes and the taillight, for a car I’ve owned less than 90 days and paid $41k+ cash for less than three months ago. I love the car, just a terrible experience with the dealer. I reviewed the repair notes from the replacement taillight, the tech called out all sorts of glue jammed into it. It was obviously a botched repair job that I know how to pay for. Cole in Service also read the notes and said that when they received the car back from lease, they suggested new brakes, but Ciocca just decided not to do it. Why fix and sell something, when you can just sell it broken and pass the 3k+ bill onto the next guy? If you’re buying a 100k Audi, you’ll probably have a better experience, but if you’re looking for a good used car, they really don’t care. I wish this wasn’t the case. I tried to complain politely but no one really seems to care. More
by MARK.CERNOBYL
Employees Worked With
September 06, 2024
Jade consistently mentioned several times when my car would be done but failed to deliver in any of the circumstances. Communication was abysmal and never got a call mentioning if my car was going to hav would be done but failed to deliver in any of the circumstances. Communication was abysmal and never got a call mentioning if my car was going to have an extended stay until I called the dealership. More
by STANLEYSKARIA
September 05, 2024
A lot of good communication before the appointment and easy wait while it was getting done in a nice waiting area. easy wait while it was getting done in a nice waiting area. More
by JOHNCTAO
Employees Worked With
September 05, 2024
Audi Allentown is the only dealership able to solve my issues weather they are intermittent or consistent they work to solve the problem. issues weather they are intermittent or consistent they work to solve the problem. More
by Jr.chefman
September 04, 2024
Attention to detail and very accommodating to my needs and times. She was able to switch my appointment immediately and times. She was able to switch my appointment immediately More
by Petedmd
September 04, 2024
Tyler customer focus , frequent updates & responsiveness, completing work on time is greatly appreciated & acknowledgement Thank You Tyler completing work on time is greatly appreciated & acknowledgement Thank You Tyler More
by Sequeirahome
Employees Worked With
