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Audi Allentown
Allentown, PA
1,819 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,819 reviews
May 04, 2024
I would like to share my disappointing experience with Audi of Allentown regarding the registration process of my newly purchased 2024 Q7. Despite multiple assurances, the dealership provided misleading i Audi of Allentown regarding the registration process of my newly purchased 2024 Q7. Despite multiple assurances, the dealership provided misleading information and failed to take responsibility for the registration status. When the initial temporary tag expired, they directed me to personally obtain a new one from the DMV, blaming the state of Delaware for the delay. Even after several months, there was no communication, apology, or update regarding the registration. I had to spend additional time and money at the DMV to acquire another temporary tag. Furthermore, when the dealership finally sent me the paperwork, it was incomplete and inaccurate in every aspect. They failed to include the necessary payment of over $3,000 that I had already made for the registration. I also discovered a document from the Delaware DMV, dated March 2024, outlining the specific requirements for registering the car, which the dealership ignored. Given the substantial investment involved in purchasing a vehicle of this caliber, I expected a higher level of professionalism and accountability from the dealership. Regrettably, they not only deceived me but also caused significant inconvenience and wasted hours at the DMV. Moreover, they offered no apology or compensation for their actions. Their attempt to withhold over three thousand dollars from me is unacceptable. Based on this experience, I have decided not to return to Audi of Allentown, and I strongly discourage others from considering this dealership for their vehicle purchase. I believe it is essential to be aware of the dealership's lack of integrity and customer service when making such an important decision. More
by Upl47c
Employees Worked With
May 03, 2024
A dealership that I will visit again for service and car purchases Love my Q3! purchases Love my Q3! More
by CSANNIE
Verified CustomerEmployees Worked With
May 03, 2024
First thing I ask the representative was about remote control he lie to me. Told me is on a app. Ok we download the app. And it didn't work. Second!!! He took out the showroom the vehicle I bought!! Tell control he lie to me. Told me is on a app. Ok we download the app. And it didn't work. Second!!! He took out the showroom the vehicle I bought!! Telling me he feul up the tank!!! I got in the vehicle set everything up with my phone. And I noticed that the feul gage had less than half a tank. I asked him if he feul up the vehicle? He responded yes the tank is full. But it wasn't. I drove the vehicle Second time to the gas station were he did feul up the tank. That's why I broke the deal. I'm very sorry for what happened. Does this salesman do this every time to the customer. I don't know if he doping the customer or the company!!! More
by BLICHE459
May 03, 2024
Absolutely, here's a draft for your review: --- I recently had my 2012 Audi A7 detailed at Audi A8 Allentown, and I must say, they did an outstanding job. The car looks as stunning as the day I drove recently had my 2012 Audi A7 detailed at Audi A8 Allentown, and I must say, they did an outstanding job. The car looks as stunning as the day I drove it off the lot—it's extraordinarily beautiful. The exterior detailing was impeccable. Despite being a black car, there were no swirls in sight, and the polishing was flawless. The finish was smoother than I could have imagined, almost like glass. They truly brought out the best in the paintwork. Moreover, the interior detailing was exceptional. Every nook and cranny was meticulously cleaned and polished. The attention to detail was evident in every aspect of the interior, from the upholstery to the dashboard—it felt like stepping into a brand-new car. Additionally, I had the brakes and tire service done during this visit, and once again, Audi A8 Allentown exceeded my expectations. The servicing was thorough, and I left feeling confident in the safety and performance of my vehicle. Overall, I am highly impressed with the level of service and attention to detail provided by Audi A8 Allentown. If you're looking for top-notch detailing and service for your Audi, I highly recommend giving them a visit. --- Feel free to adjust and personalize this draft to better reflect your experience and style. Happy reviewing! More
by alisababy
May 02, 2024
Tyler is a fantastic rep very helpful and knowledgeable about older rs5 Audis - he’s a great asset for ciocca about older rs5 Audis - he’s a great asset for ciocca More
by TBALSHI
May 01, 2024
Despite problems with downloading a computer program, I received outstanding service and follow up by Tyler. I’m not sure I’ve ever experienced such attention to detail and sincere customer satisfaction li received outstanding service and follow up by Tyler. I’m not sure I’ve ever experienced such attention to detail and sincere customer satisfaction like this before. A+. More
by SUSAN_GADOMSKI
Employees Worked With
May 01, 2024
This is my place. James is my person right now. I’ve had a couple of people over the years. They have all made it a good experience . I wouldn’t go anywhere else. James is my person right now. I’ve had a couple of people over the years. They have all made it a good experience . I wouldn’t go anywhere else. More
by RONNIEANDRIETTA
May 01, 2024
My experience is with the maintenance department only. Tyler does a good job explaining things and is very customer oriented. Tyler does a good job explaining things and is very customer oriented. More
by CAOLENWINE
Employees Worked With
May 01, 2024
Very happy with the service here. Very helpful and friendly staff. Always feel welcome when I arrive. Very helpful and friendly staff. Always feel welcome when I arrive. More
by Lee
Employees Worked With
April 30, 2024
They were very professional and thorough. They gave step by step on what they were doing and even sent video footage They gave step by step on what they were doing and even sent video footage More
by ANAPHYS66
