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Audi Allentown

Allentown, PA

4.8
1,810 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,810 reviews

July 21, 2024

Great location, responsive staff. Had to use cell phone and texting numerals because switchboard was not putting me through. Frustrating, very frustrating at first. Thanks to Brayd More

by MEGANONLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden S. New sales.
Jul 23, 2024 -

Audi Allentown responded

Thank you for the review, Megan! We are happy to hear you had a good experience with Brayden. We apologize for the switchboard issues and will look further into this.

July 20, 2024

Audi Allentown has provided great customer service. James has been informative and very helpful through the process. Thank you. More

by LITTLEO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 20, 2024

Excellent customer service by Tyler and the team. Only complaint is the exorbitant cost of labor charged by the dealership. $200 per hour! More

by GRIGSBYLEA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 20, 2024

Great, friendly service; very pleasant and personable. The service was timely and they gave me a thorough explanation More

by KSNYDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Ksnyder! If there is anything else we can do to help just let us know! Have a great day!

July 20, 2024

Very fast service with friendly staff as I would expect of a Ciocca dealership. Would certainly recommend. More

by WENDYMAILEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thank you for the great review, Wendy! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 19, 2024

When I first came in to the dealership on a Saturday service department was ready to serve me made an appointment. I got the text notification simple dropped it off. It was done sooner than expected and More

by tagliolij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thanks tagliolij, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

July 19, 2024

Easy scheduling, quick service, good communication. Kept apprised by service advisor and service tech throughout. More

by burnsft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

July 02, 2024

Everyone was very professional it was a pleasure to do have purchased the S6 from you . More

by PETERVONN
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Peter! Please let us know if we can do anything else to help!

July 02, 2024

Great customer service was treated with a lot of patience and curtesy answered all of my concerns More

by GHUNT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, GHunt! Please let us know if we can do anything else to help!

July 01, 2024

Competent, but didn’t offer a very good explanation for why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. More

by GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Audi Allentown responded

Thank you for the review, GMC. If you have anything further you would like to discuss, please reach out to our team at (888) 709-1467 as they will be able to help you further.

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