Audi Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great location, responsive staff. Had to use cell phone and texting numerals because switchboard was not putting me through. Frustrating, very frustrating at first. Thanks to Brayd Had to use cell phone and texting numerals because switchboard was not putting me through. Frustrating, very frustrating at first. Thanks to Brayden S ! More
Audi Allentown has provided great customer service. James has been informative and very helpful through the process. Thank you. James has been informative and very helpful through the process. Thank you. More
Excellent customer service by Tyler and the team. Only complaint is the exorbitant cost of labor charged by the dealership. $200 per hour! Only complaint is the exorbitant cost of labor charged by the dealership. $200 per hour! More
Great, friendly service; very pleasant and personable. The service was timely and they gave me a thorough explanation The service was timely and they gave me a thorough explanation More
Very fast service with friendly staff as I would expect of a Ciocca dealership. Would certainly recommend. of a Ciocca dealership. Would certainly recommend. More
When I first came in to the dealership on a Saturday service department was ready to serve me made an appointment. I got the text notification simple dropped it off. It was done sooner than expected and service department was ready to serve me made an appointment. I got the text notification simple dropped it off. It was done sooner than expected and had a nice free courtesy vehicle that was ready before I got there. Thank you For making it simple and streamlined. More
Easy scheduling, quick service, good communication. Kept apprised by service advisor and service tech throughout. Kept apprised by service advisor and service tech throughout. More
Everyone was very professional it was a pleasure to do have purchased the S6 from you . have purchased the S6 from you . More
Great customer service was treated with a lot of patience and curtesy answered all of my concerns and curtesy answered all of my concerns More
Competent, but didn’t offer a very good explanation for why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. I wondered if the recommendation to flush and change brake fluid on our A6 was one of the ways (to compensate) because I’d never heard of that before. He suggested EVs require as much maintenance as an ICE vehicle, which doesn’t seem correct to me. My other car is a Cadillac and that dealership not only washes the exterior, but they also clean the interior of my Lyriq to spotless perfection. No interior cleaning or vacuuming mats at Audi. Perhaps Audi should consider upping their game. More