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Audi Allentown

Allentown, PA

4.7
1,613 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,613 reviews

April 02, 2024

Excellent service and support, pricing is excessive. Charging over $300 for an oil change is out of line with the market. This type of pricing only serves to upset and discourage loyal customers who are More

by MATTGEORGE
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Apr 02, 2024 -

Audi Allentown responded

Thank you for the review regarding our service department, Matt. We apologize if you feel our pricing is too high. We will review your comments with our team to remain as competitively priced as we can.

April 02, 2024

Good service - quickly get you set up. Appreciate the loaner car. Confident that they know how to service and repair Audi. Very expensive - I have used other service centers for close t More

by STUSHAW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Audi Allentown responded

Thank you for the review regarding our service department. We apologize if you feel our pricing is too high. We will review your comments with our team to remain as competitively priced as we can. If you would like to discuss anything further please reach out to our team at (888) 709-1467.

April 02, 2024

Tyler Pilz was very polite and personable. He helped me activate an AUDI SERVICE coupon I had received by mail to use toward my service that day and reviewed my charges when services had been More

by ROGERNISSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Apr 02, 2024 -

Audi Allentown responded

Roger, thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 31, 2024

The best service I’ve received! Just overall amazing people and help you get here! I’d recommend you go here for your services! More

by KRISHNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Krishna, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 30, 2024

Everything was done in a very timely manner and everyone we dealt with was great More

by jsiglin
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Apr 01, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, jsiglin! Please let us know if we can do anything else to help!

March 30, 2024

Tyler is amazing. Communicates well. Answers all my questions. I can always get a loaner quickly More

by SELLWITHMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 01, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 30, 2024

Their communication is 1st rate and the video explanations make understanding my vehicle much easier. More

by RKINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 30, 2024

We were treated as a valued customer and with the utmost respect. Service more than satisfactory. Everyone we dealt with was thorough and professional. Have owned Audi’s for a very long time and this was th More

by stankulikowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

March 30, 2024

Had my car brought here for service. Dealership was friendly and helpful. My car was fixed under warranty , they were professional and even provided a loaner car. More

by RYNEBYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Ryne! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 29, 2024

The service appointment for my car went smoothly and was completed efficiently. Staff kept me informed well with what needed to be done with my car. More

by MHREBIK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 29, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, we're always here to help if anything else comes up!

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