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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,810 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,810 reviews

August 10, 2024

The service department was exceptional. Very nice and accommodating. Can’t say the same for the sales department and their manager. Very rude More

by BCOTE14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allen
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Aug 12, 2024 -

Audi Allentown responded

Hello BCOTE14. Thank you for the feedback. I am sorry that you had a bad experience and if you would like to discuss it further with our General Manager we will be happy to help you. Thank you again for your business and feedback.

August 09, 2024

I truly appreciate the service that I receive when I have my vehicle serviced at your dealership. I travel a bit of a distance and it is definitely worth my time. More

by PGIBBONSATFASTTAG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 09, 2024

A top-notch Service Department, with excellent communication, and an extremely knowledgeable staff...Molly and her co-workers were ALL friendly and super-professional, from start to finish !! High More

by HAUSMAN077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Audi Allentown responded

Thank you so much for the great review, Hausman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 09, 2024

I always get great service from Tyler and from Nate Tyler is a jewel I really like this service team this is where I'll get my next car I'm sure if I can get a deal More

by wilmawvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 09, 2024

Tyler was great. He provided constant communication regarding status and was very helpful. And, he provided us with the name of the person to talk to if we came afte More

by TKMGLOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Tkmglob! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 08, 2024

Great service, as usual. When issues with my vehicles are identified, they are explained to me in detail and expert advice regarding my options is provided More

by LRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 08, 2024

I’m disappointed that you tried to charge me for gasoline on the loaner while my car was in service. I hate being associated dealerships that do this. You have good people working there but your policies a More

by TMICHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

We apologize for your experience with us, Tmichalek. It is our policy that you return the loaner with the amount of fuel when it was given to you. If you would like to discuss anything further please reach out to our team at (888) 709-1467.

August 08, 2024

Always super easy to schedule, get updates, and quick turnaround time. On time, thorough work and the video updates are a nice touch. More

by JPANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, JPANTO! Please let us know if we can do anything else to help!

August 08, 2024

Excellent service from Allentown Audi and fair pricing on their cars I’m pleased to be a repeat customer More

by STEPHENSERGEGEANT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Hi Stephen, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 08, 2024

On time and attentive good service. Have not had a bad service experience to date. More

by JSALCIDOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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