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Audi Allentown
Allentown, PA
1,810 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,810 reviews
August 14, 2024
Extremely disappointed with my experience at this dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the d dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the dealership. Oil change was not completed. Worst of all the main recall item that was to be fixed (ie: airbag issue) also was not completed. The seatbelt was left unattached to the seat. I was astounded when I saw that this morning (8/14). Honestly, it worries me that other items might not have been correctly completed/installed. I had four new tires installed....we're they correctly installed...!?? Who knows...? I have no way of knowing. More
by John Knapp
Verified Customer
August 14, 2024
Tyler diligently addressed my car's issue. He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In gen He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In general, I found the whole service team at Audi Allentown a very customer-oriented group. Will gladly come back again! More
by cschmitt33
Employees Worked With
August 14, 2024
Good communication throughout the process. Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 hour for pickup One person on duty to handle the customers More
by Bob Schuster
August 14, 2024
I took my car Audi Q8 to the dealership and they misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because everything they told us to fix we fixed it but something is still wrong with my vehicle. More
by qyshirarivers
Employees Worked With
August 13, 2024
Great customer service and salesmanship. Friendly, prompt service fulfilling customer needs in the purchase process. Friendly, prompt service fulfilling customer needs in the purchase process. More
by ERIC_DI_ESEL
August 13, 2024
Tyler Pilz as well as the service technician who performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video showing their findings) and got most of the charges covered with my extended warranty company and I had to do absolutely nothing they took care of it all. Very polite and great service. 10/10 More
by Dennisburke484
Employees Worked With
August 13, 2024
The dealership is very clean and professional. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. More
by EHETTES
August 13, 2024
Pleasure to schedule with and work with, good clear communication during service. Car was washed and windshield is crystal clear. communication during service. Car was washed and windshield is crystal clear. More
by DIEHLCUES
Employees Worked With
August 10, 2024
Terrific communication and service! Top notch in taking of the issues I had with my TT and explaining everything to me. Top notch in taking of the issues I had with my TT and explaining everything to me. More
by KEKVMD
Employees Worked With
August 10, 2024
Great service! Why are you making me write 15 words? This is an annoying. So… Why are you making me write 15 words? This is an annoying. So… More
by ROBCWALKER
Employees Worked With
