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Audi Allentown
Allentown, PA
1,809 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,809 reviews
August 21, 2024
They take good care of me. James is a great at service very customer focused. James is a great at service very customer focused. More
by Grumpy
Verified Customer
August 20, 2024
Great space to work in the loft while waiting- very attentive staff - love that my car gets washed too! attentive staff - love that my car gets washed too! More
by ALYSSALOPIANOREILLY
Employees Worked With
August 18, 2024
Sijade was friendly, helpful and concerned. He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solv He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solve our problems. More
by Im4toys
Employees Worked With
August 18, 2024
James, my service rider is wonderful. He always keeps you informed on the work being completed on your vehicle very well knowledgeable on the product. Nathan, the service manager runs th He always keeps you informed on the work being completed on your vehicle very well knowledgeable on the product. Nathan, the service manager runs the service department impeccably well I recommend anyone looking for any service needs to reach out to Audi Allentown. More
by Jroz14
August 18, 2024
Great overall service! Tyler was great at explaining the process, where we were and what happened next. Tyler was great at explaining the process, where we were and what happened next. More
by GUY.PASCARELLA
Employees Worked With
August 18, 2024
I recently had the pleasure of working with Tyler Pilz at Audi Allentown, and I cannot speak highly enough of the exceptional service and leadership he provided. Tyler’s meticulous planning and attention to Audi Allentown, and I cannot speak highly enough of the exceptional service and leadership he provided. Tyler’s meticulous planning and attention to detail were evident throughout my visit. He ensured that everything was in place, leaving comprehensive notes that guided the team seamlessly through the process. One of the team members even mentioned how helpful Tyler's notes were in explaining the situation, which truly reflects his commitment to ensuring a smooth and efficient experience for his customers. Tyler’s proactive approach and dedication to maintaining high standards of service are commendable. I highly recommend Tyler and the team at Audi Allentown for their professionalism, leadership, and outstanding customer service. More
by MOLADUGBEWO
Employees Worked With
August 17, 2024
Prompt attention was given to the manufacturing issue with updates on service given throughout the process. with updates on service given throughout the process. More
by EDWARDS0414
Employees Worked With
August 16, 2024
Both Brad and Andrew were very helpful. We did not feel pressured. They were respectful of our needs and Andrew did what he could to help us come to an agreement. We did not feel pressured. They were respectful of our needs and Andrew did what he could to help us come to an agreement. More
by LOR1226
August 15, 2024
After an unfortunate encounter with another Audi dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. More
by Su0213
Employees Worked With
August 14, 2024
Extremely disappointed with my experience at this dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the d dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the dealership. Oil change was not completed. Worst of all the main recall item that was to be fixed (ie: airbag issue) also was not completed. The seatbelt was left unattached to the seat. I was astounded when I saw that this morning (8/14). Honestly, it worries me that other items might not have been correctly completed/installed. I had four new tires installed....we're they correctly installed...!?? Who knows...? I have no way of knowing. More
by John Knapp
