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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,804 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,804 reviews

September 26, 2024

Everything was good with the service. James is always so nice and kind always knowledgeable More

by HHETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 25, 2024

The whole experience in Audi Allentown for me was fabulous. Everything was so well communicated and couldn’t be more satisfied with the service I’ve received. I will definitely visit again. More

by bayraktarow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, bayraktarow! We're always here to help if anything else comes up!

September 24, 2024

The service advisor, James, is personable and knowledgeable. I do think that you are a bit overpriced. More

by LPERRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Audi Allentown responded

Thank you for the review regarding James and our service department! We apologize if you feel our pricing is too high. We will share your comments with our management team to remain as competitively priced as we can.

September 24, 2024

good dealership, quality cars and excellent service and good customer service ,thank you Tyler for good job keep up with the good work More

by DAMASO pineiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

We are so glad to hear this, Damaso! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 23, 2024

Conscientious and efficient. Attention to detail with informative video. Timely information with easy to understand recommendations. More

by GOLFNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us.

September 22, 2024

Was promised a loaner car 3 times only to either get there, or receive a call while I’m on my way over, that they don’t have a loaner for me. Will never again buy another car from a Ciocca dealership. More

by PASSC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2024

Tyler was professional and explained what was going on with my auto. the mechanic did a comprehensive video detailing the work needing to be done with explanations of the work. More

by MISSYMO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 22, 2024

I didn’t want to be there for hours, smooth process. Very happy with the service More

by WILLIAMS122231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Sep 23, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Williams! If there is anything else we can do to help just let us know! Have a great day!

September 21, 2024

Great customer service ! ! Professional, prompt, and courteous. Customer Service like no other! Kudos to Jade and Allentown Audi More

by CASTETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Castettner! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 21, 2024

Great dealership. Honest service. I would definitely stay use this Audi dealership in the future. More

by Joseph Russo
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Hi Joseph, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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