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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,863 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,863 reviews

February 10, 2025

Very courteous and helpful. The staff is very professional. I get reminders of my appointment and no difficulty in getting loaner car More

by TMIMAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Audi Allentown responded

Thank you for the wonderful review! We’re so happy to hear that you had a positive experience with our professional team and that the appointment reminders and loaner car process made things easier for you. We always strive to provide top-notch service, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!

February 06, 2025

Customer service is exceptional. Waiting time is minimal and updates are frequent and appreciated. Thanks. More

by CREST5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Audi Allentown responded

Thank you for the wonderful review! We're so glad to hear you had a great experience with our customer service. We always strive to keep waiting times short and keep you updated throughout the process. Your appreciation means a lot to us – thanks again!

February 03, 2025

Andrew Cusmano, who assisted us during the buying process, was very knowledgeable and professional. He is a great representative of Audi of Allentown. More

by JRFLECKEN0
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cusmano
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Feb 04, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're so happy to hear that Andrew made your buying process smooth with his knowledge and professionalism. He truly is a fantastic representative of Audi of Allentown, and we’re glad you had such a positive experience with him. We appreciate your kind words and look forward to serving you again!

February 03, 2025

Pricing is way too much for service . Should have done more to explain why fees are so much More

by MELBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 03, 2025

Always professional, knowledgeable, customer care is excellent. Nate, Tyler, Emile great service.They took care of my car as if it was their own. More

by JOHNVITO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Audi Allentown responded

Thank you for the wonderful review, John! We're so glad to hear that Nate, Tyler, and Emile provided you with excellent service and treated your car with the utmost care. We truly appreciate your kind words and are happy to know that you felt well taken care of throughout your experience. Looking forward to seeing you again for any future service needs!

February 02, 2025

Great service, but the wait time for an appointment to get a loaner car was a week More

by BMESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Audi Allentown responded

Thank you for the feedback! We're glad to hear you were happy with the service you received. We understand that the wait time for a loaner car was a bit longer than expected, and we truly appreciate your patience. We’re always working to improve our process and will take your feedback into consideration to make things smoother in the future.

February 01, 2025

Great job! You're keeping my car young! But, you're very expensive, nevertheless I will continue to have my car serviced by you. More

by MWLEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Audi Allentown responded

Thank you for the great feedback! We’re so happy to hear that we’re helping keep your car in top shape. We absolutely understand that pricing is a consideration, and we strive to remain as competitive as possible while offering the best service and care for your vehicle. Your loyalty means a lot to us, and we’re grateful to continue serving you. Looking forward to keeping your car running smoothly for years to come!

January 31, 2025

I have been to 3 Audi dealerships and the service at Allentown is top notch More

by GHEINERICHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you so much for sharing your experience! We're thrilled to hear that our service stood out among other dealerships. We always aim to provide top-quality service, and it’s great to know we hit the mark for you. We hope to continue exceeding your expectations!

January 31, 2025

Great experience from calling in for the appointment to arranging for a loaner vehicle to keeping me posted about the progress of the work! More

by JIM@YMIAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience, Jim! We’re glad to hear that the entire process, from scheduling to receiving updates, went smoothly for you. It’s great to know that our team kept you informed and provided you with a loaner vehicle as needed. We truly appreciate your feedback and look forward to serving you again in the future!

January 31, 2025

Although this was a used car experience but Brian Kemp did a great job. I like his style, More

by LETTFEB73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that Brian Kemp made your experience a positive one. It’s great to know you liked his style, and we’ll be sure to pass along your compliments to him. If you ever need anything else or have more questions, don’t hesitate to reach out. We truly appreciate your feedback!

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