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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.7
1,608 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,608 reviews

June 10, 2024

Excellent service but they were short staffed when we were there so wait times were longer than we would have hoped. We waited over an hour for someone to be available for us to make our purchase. More

by WENDYMAILEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Hi Wendy, thank you for choosing Audi Allentown for your vehicle purchase. We apologize for being short staffed, as well as the wait at some points. We will address these issues moving forward! Thank you for your feedback and trusting us with your business.

June 09, 2024

Great communication and service! All work that was being done was explained in detail! Tyler was awesome. More

by RUPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Hi Rupp, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 08, 2024

Great service doesn't try to sell you more than you want done. Will definitely be back More

by Corey.buskirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 08, 2024

James was very professional and knowledgeable. He explained to me the technical worksheet and the next steps I have to follow. It was a pleasure dealing with him! I even told him the service was w More

by SAUCASIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 08, 2024

James and Ciocca Audi are awesome to work with! Great attention to detail and super efficient. More

by DBRADPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thanks Dbradpatt, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 06, 2024

Tyler was my service contact. He sent a video of my car. Took his time to explain everything. Gave great suggestions to improve my car's performance. I was very happy with my More

by POGOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 06, 2024

They make everything so Easy. Scheduling everything is super Convenient. Nicest people work there and are always super helpful. More

by jessieyeags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Jessie! We're always here to help if anything else comes up!

June 05, 2024

Work done in a reasonable time. Staff was very pleasant and displayed good listening skills. Video of work performed is very useful and informative. More

by DANDIES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

We are so glad to hear this, Dandies! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 04, 2024

Great people They did diagnosed my car give me an estimate in timely manner There where on time for the appointment to the finishing diagnosis Thanks to Audi Allentown More

by ISHA1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady give me the appointment
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Jun 05, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Isha! Please let us know if we can do anything else to help!

June 04, 2024

Everything went smoothly. Love being kept up-to-date. No surprises. Really like the video and explanation of things. More

by BSBOBRYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Allentown responded

Thank you so much for the great review, Bsbobryk! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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