Audi Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Purchase of 2010 Ford Escape I called looking for a good used car & I was connected to Chad. He was excited to talk to me & earn my business. Chad was able to answer all of my que I called looking for a good used car & I was connected to Chad. He was excited to talk to me & earn my business. Chad was able to answer all of my questions & got the info I needed on the Ford Escape I was interested in so when I stopped by the showroom it was quick & painless. He got me set up with a sales rep and from there I just had to test drive the car. If you need info on a car, ask for Chad. He will get you any info you need as quick as possible. He made my car buying experience easy & fun. I will go back to him in the future. More
Customer focused, Informative and Professional. I bought a used 2014 Jeep Cherokee from Audi Allentown. I spoke with Kyle Mundhenk prior to coming to Audi Allentown. He did a great job of helping me I bought a used 2014 Jeep Cherokee from Audi Allentown. I spoke with Kyle Mundhenk prior to coming to Audi Allentown. He did a great job of helping me pick a car that fit the expectations I had of a vehicle and one that most importantly a vehicle that fit my budget. The experience was seamless, the cars I was looking to drive were already pulled up next to the building so that I could test drive them. Kyle was quick to answer any question I had about the cars and when I made my decision was quick to get the process going for finalizing the deal. The financing was also dealt with professionally by Nick De Simone. He and Kyle helped me in finding a payment plan that fit under my budget and allowed me to work in a good warranty to protect my car in the future. I highly recommend going to Audi Allentown even if you aren't looking to buy an Audi. More
Nice Experience We came in to test drive a used vehicle we found online. Was immediately greeted by Patrick who took us on our test drive and walked us through negoti We came in to test drive a used vehicle we found online. Was immediately greeted by Patrick who took us on our test drive and walked us through negotiations. We came to a reasonable agreement and then met Brian and Nick for the rest of the paperwork. Great experience; highly recommend the Ciocca family of dealerships. More
Great Service Spectacular service and very attentive to all of my needs. Sold me a beautiful Audi A7 on a 3 year lease. I already know I'll be back to this dealer Spectacular service and very attentive to all of my needs. Sold me a beautiful Audi A7 on a 3 year lease. I already know I'll be back to this dealership More
Seamless Buying Experience! Would most definitely recommend. From the moment I stepped into the dealership till the time I drove away in my new car, it was all such an amazing experience, thanks to Dan and the e From the moment I stepped into the dealership till the time I drove away in my new car, it was all such an amazing experience, thanks to Dan and the entire team at Audi Allentown. Dan's knowledge about the cars, their features and the market is phenomenal ! His dedication to customer service is absolutely wonderful. I had been to quite a few dealerships in and around allentown before I bought my new car and I have never experienced such an amazing customer service and such energetic and knowledgeable people. I had called in Liz to schedule an appointment for a test drive and she happily scheduled one on the same day. As soon as I drove into the dealership, I was greeted by Dan in the parking lot and he asked what he could help me with, which was amazing ! I did not even have to walk in or ask/tell anyone about my appointment. Liz and Dan had the cars that I wanted to test drive ready and within 5 mins we were on the road testing the cars out. Before we started the test drive and also while on it, Dan explained all the features, options, pricing, pros and cons of each of the cars. And he also patiently answered all my questions no matter how stupid or silly they were. He showed me how to operate each and every control in the cars. When I decided which car I wanted to go for, Kevin and Nick ensured that the buying and leasing process was completely hassle free and seamless. They took care of all the paperwork and I did not have to worry about anything. Finally when I was all set to drive home in my new car, Christian went over each and every feature and setting of the car again and explained to me how everything work. Although it was well past the business hour at the dealership, still he spent more than an hour to explain everything and how they work in complete details, and ensured I was comfortable with playing with the car options and setting. His knowledge on the technologies and settings of the car was exceptional. Also while we were at the dealership, Mr. Ciocca happened to walk in and I was pleasantly surprised when we walked up to each and every of his employees and customers and spoke with them. More
Excellent! I would definitely come back and buy another car! Everyone was so welcoming when we first came in and did everything they could to help me get the best deal on my brand new beautiful car!! I am just s Everyone was so welcoming when we first came in and did everything they could to help me get the best deal on my brand new beautiful car!! I am just so happy I went with this car and I couldn't have done it without all the help from everyone at the Audi Allentown dealership!! You guys are seriously the best and I would recommend ANYONE who is looking for an Audi to come to you!! Thanks guys!!!!:) More
Great Purchase Experience My salesperson Seth Lacey was great. Good prices. Stress free deal. Would highly recommend to anyone looking for a new car. Audi is a great product My salesperson Seth Lacey was great. Good prices. Stress free deal. Would highly recommend to anyone looking for a new car. Audi is a great product. More
Extraordinary The service was extraordinary! We took a flight in from Boston just to get a Q7 and it was the best decision we have ever made. Seth picked us up from The service was extraordinary! We took a flight in from Boston just to get a Q7 and it was the best decision we have ever made. Seth picked us up from the airport and we barely even noticed the drive to the dealership took us about an hour because we had great conversations the whole ride there. Seth also was our sales guy so it made the experience great that we were able to connect on another level before going into the office and filling out paperwork. He explained everything thoroughly! He assisted with our Audi connect set-up and then even offered us lunch :o). One small thing about Seth... As a Bostonian, we absolutely dislike NY and their sports teams, and even through all that, we were shocked to learn he has only been to NY once a few weeks prior. SMH Someone please help this man get to NY and really experience City Life! :o) We then met with Nick to go over the financial information and he as well was excellent. He went over all the features of the application/contract and add-ons. He has a very pleasant attitude. He explained everything thoroughly and broke down the financial numbers for every option and even suggested some different options I was unaware of. I ended up purchasing 3 enhancements to my contract and am excited about it. We then met back with Seth who took us to the Q7 and introduced us to Christian who would be assisting with the whole set up of the vehicle. He explained the Audi Connect, Parking assist, cameras, and every cool feature the Q7 comes with. Very knowledgeable about the vehicle. He even offered to fly to Boston to help set up our Garage opener :o). Eric came by and introduced himself as Christian was explaining the features. Very good man! At the end of our conversation, he asked if there was anything he can do and I hinted he could throw in a gift since it is Christmas. He jokingly laughed and said OK. He went back into the dealership and came back out with a big gift! Thanks Eric! Overall, the service was extraordinary and I recommend Allentown Audi to everyone. The vibe is very vibrant in there and you can tell everyone, from Sales to Management, have an excellent working relationship with each other and enjoy their job. Very funny group of people. I also want to thank GM Bryan Zanoli and Internet Sales manager Liz for all their help before we arrived to pick up this vehicle today. Together they handled all my questions and made this process as seamless as possible. They were my first contact and over the phone I could already tell I would like this place. Great Job Everyone! Thanks again! Sincerely, Proud new Q7 owners More
Derek Tyner Derek was a kind and respectful salesman. He is honest hardworking and sincere. He was a pleasure to work with. I would definitely recommend Derek to Derek was a kind and respectful salesman. He is honest hardworking and sincere. He was a pleasure to work with. I would definitely recommend Derek to future buyers, old and new. More
Audi Of Allentown Set's the Bar High In my experience, luxury automotive dealerships tend to be very stuffy and presumptuous when it comes to dealing with customers that come into their s In my experience, luxury automotive dealerships tend to be very stuffy and presumptuous when it comes to dealing with customers that come into their showrooms. This is not the case with Audi Of Allentown. It's very rare to experience a level of professionalism that can foster lasting dealer/client relationships, and becuase of an ultimate experience that i had while purchasing a vehicle recently, Audi Of Allentown has earned a new client. Derek Tyner was gracious and offered me an experience that is rare while buying cars. His passion for the Audi brand translates very well for the Audi consumer, and for me, we were able to connect on a level that very few sales professionals have been able accomplish. Derek goes above and beyond and offers a service that is both exciting and memorable. If you're considering a vehicle, go and visit Derek. Even if you're considering a vehicle but not an Audi, still go and see him because their lot is not limited to only Audi vehicles, but to a nice assortment of cars that will appeal to most individuals that you will be satisfied with. My buying experience was a smooth one, my options were fully explained to me and I felt comfortable (not pressured) in making a decision that was best for me and my automobile budget. My next purchase and future purchases will be at Audi of Allentown and my sales professional of choice, without any hesitations, is Derek Tyner. Thanks, Derek! More