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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.7
1,607 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,607 reviews

August 09, 2024

Tyler was great. He provided constant communication regarding status and was very helpful. And, he provided us with the name of the person to talk to if we came afte More

by TKMGLOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Tkmglob! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 08, 2024

Great service, as usual. When issues with my vehicles are identified, they are explained to me in detail and expert advice regarding my options is provided More

by LRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 08, 2024

Always super easy to schedule, get updates, and quick turnaround time. On time, thorough work and the video updates are a nice touch. More

by JPANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, JPANTO! Please let us know if we can do anything else to help!

August 08, 2024

I’m disappointed that you tried to charge me for gasoline on the loaner while my car was in service. I hate being associated dealerships that do this. You have good people working there but your policies a More

by TMICHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

We apologize for your experience with us, Tmichalek. It is our policy that you return the loaner with the amount of fuel when it was given to you. If you would like to discuss anything further please reach out to our team at (888) 709-1467.

August 08, 2024

Excellent service from Allentown Audi and fair pricing on their cars I’m pleased to be a repeat customer More

by STEPHENSERGEGEANT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Hi Stephen, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 08, 2024

On time and attentive good service. Have not had a bad service experience to date. More

by JSALCIDOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 05, 2024

Service was good, conveniently located for my residence. James was very much on top of my problems. More

by Waist my time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 04, 2024

Service was courteous and thorough. When a last minute glitch occurred, it was handled professionally. More

by CMORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Audi Allentown responded

Thank you for the wonderful review regarding our service department, Cmorf! We apologize for the glitch, but are happy we could handle it quickly.

August 04, 2024

The service that was provided was professional, efficient and done in a very timely manner. More

by CATSPAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Audi Allentown responded

Thank you so much for the wonderful review, Catspaugh! Our entire team really appreciates it! Let us know if we can help with anything else!

August 03, 2024

Fast and efficient. Kept their word on wait time. No issues or complaints. Consideration of my time was acceptable More

by ELOEFAMILY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Audi Allentown responded

Hi Eloefamily, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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