Audi Allentown

James, Audi Allentown and Audi USA went above and beyond in helping me resolve a significant issue with my SQ5. Good customer service starts when there is a problem, and James and Audi Allentown exceeded ex in helping me resolve a significant issue with my SQ5. Good customer service starts when there is a problem, and James and Audi Allentown exceeded expectations! More

Prompt efficient service. Tyler goes out of his way to ensure my appointments are on schedule and completed when promised. Tyler goes out of his way to ensure my appointments are on schedule and completed when promised. More

Since this was the first car purchase I did on my own, Audi of Allentown really made me feel special and listened to when making such a major decision. My experience here was top class from both the sales Audi of Allentown really made me feel special and listened to when making such a major decision. My experience here was top class from both the salesman, sales manager and overall manager. So happy I purchased my car here More

Video inspection was great. Loaner vehicle provided while I waited for the parts to arrive for warranty repairs. Loaner vehicle provided while I waited for the parts to arrive for warranty repairs. More

My Adaptive Cruise Control (ACC) had been intermittent and then finally quit working, so I brought it in for service. I loved the explainer video from the tech showing the diagnostic readout and then show and then finally quit working, so I brought it in for service. I loved the explainer video from the tech showing the diagnostic readout and then showing the "guts" opened up in the passenger footwell where the camera module was located, and he also showed where the camera in the rearview mirror was. He had to wait for another module to swap, but once he did that, he showed another video pointing out that the fault was still there and narrowing it down to the camera being the culprit. Sadly, I guess these items are unique to the S8, as another waiting game happened. However, Audi of Allentown had given me a nice A5 S-line loaner. We even drove it to Ohio for a wedding. Later, I swapped the A5 for a Q8 SUV. Finally, word came down that the camera part would not be coming from the Fatherland after all, so they sent the faulty camera to a local refurb shop, which had it back and installed in a few days. Tyler kept me well-informed and was apologetic on behalf of Audi. I drove away happy to be back in the amazing S8 (with a stage 1 tune) ;-) More

Excellent customer service and attention to my questions and concerns about my vehicle. Also appreciated that they valued my time. and concerns about my vehicle. Also appreciated that they valued my time. More

From arriving I was impressed with the car that I was interested in was at the front entrance and was greeted by Kyle. He was amazing and very knowledgeable. I will do business with Audi Allentown again interested in was at the front entrance and was greeted by Kyle. He was amazing and very knowledgeable. I will do business with Audi Allentown again and also recommend them to anyone who wants to purchase a vehicle. Great service I ended up getting the car I wanted and driving off the lot the same day. More

Always attentive and friendly. Everything is clearly explained and the video walk down clearly shows the work needed/done. I highly recommend Allentown (Ciocca) Audi. Everything is clearly explained and the video walk down clearly shows the work needed/done. I highly recommend Allentown (Ciocca) Audi. More