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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
1,871 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 1,871 reviews

February 19, 2025

Good clean facilitie. On time service. For a fair price. I will definitely go back. More

by BOHAGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Audi Allentown responded

Thank you for the great review! We're happy to hear that you had a positive experience with our clean facility, timely service, and fair pricing. We look forward to welcoming you back soon!

February 19, 2025

The service was great. Everyone was so helpful and very informative and they did a great job More

by GABRIEL_VERDE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Audi Allentown responded

Thank you for your kind words, Gabriel! We're thrilled to hear that you had a great experience and that our team was able to assist you so effectively. We truly appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

The service was expensive. One of the items recommended was an oil and filter change. Interestingly enough, the vehicle had an oil and filter change less than 4 weeks earlier. More

by HMD0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Audi Allentown responded

Thank you for sharing your feedback! We apologize for the inconvenience you experienced. We understand how frustrating it can be to have a recommendation that feels unnecessary, especially when the service was recently completed. Our technicians are very thorough, and we’ll review this situation to ensure that we’re providing the best possible service. We appreciate you bringing this to our attention and will work to prevent any similar oversights in the future. Please don’t hesitate to reach out if you have further concerns.

February 17, 2025

Never stressful. ..always kind and helpful. Dealership is just as wonderful as the car!! The service department is immaculate...inviting...welcoming! More

by FISH_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has been so positive. We take pride in providing excellent service, and it's wonderful to know that both our dealership and service department have left such a great impression on you. We look forward to continuing to serve you with the same level of care and attention!

February 16, 2025

My tech John was nice enough to replace my license plate screws. I never asked about them and he didn’t charge. Just a kind gesture and I really appreciated it. Thank you John! More

by MandyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your experience, Mandy! We’re so glad to hear that John went above and beyond to help you with the license plate screws. It’s those thoughtful gestures that truly make a difference, and we’re happy to know it made an impact. We’ll be sure to pass along your thanks to John—he’ll be thrilled to hear it!

February 16, 2025

Actually i worked with Cole and he was great answered all my questions. Service gave me a great deal on my tires. thk you very pleased More

by KKISH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
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Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your experience! We're so glad to hear that Cole was able to help and answer all your questions. It’s awesome that you were pleased with the deal on your tires as well! We really appreciate your feedback and look forward to helping you again in the future. Thanks again for choosing us!

February 16, 2025

At this time all I can rate is the service department. I'm finding oil on my driveway and spending quite a few dollars, I thought that would've been pointed out to me. More

by SHANKLECC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for sharing your feedback, and we sincerely apologize for any inconvenience this has caused. We understand your frustration and agree that issues like this should be addressed proactively. Please reach out to us so we can investigate the situation and ensure it’s resolved to your satisfaction. We’re committed to providing the best possible service and appreciate the opportunity to make this right.

February 16, 2025

Informative, timely, friendly. We were very satisfied with the service and everything was done in good time. More

by COOOYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our team. We strive to provide informative, friendly, and timely service, and it’s great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

February 16, 2025

Allentown Audi provides one of the best services in AutoCare in Lehigh Valley. It has courteous concierge team, informed and kind service managers who listen and acknowledge customer concerns and a wel More

by DRATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you so much for your thoughtful review! We’re incredibly proud of our team here at Allentown Audi, and it’s great to hear that our concierge, service managers, and technicians have made such a positive impact on your experience. We're especially glad to hear that Jade has gone above and beyond to assist you! Your feedback truly means a lot to us, and we look forward to continuing to provide you with top-notch service in the future.

February 15, 2025

Significantly overpriced. I got work done on my car elsewhere and saved about $3000 total More

by PRIAMODOWNSTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Audi Allentown responded

Thank you for your review. We're sorry to hear that you feel the pricing wasn't competitive. We always aim to provide high-quality service and use premium parts, which can sometimes reflect in the cost. However, we understand that cost is an important factor, and we strive to offer the best value for the work we do. If you ever decide to give us another opportunity, we’d be happy to discuss pricing options or provide an estimate upfront so you have a clear picture.

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