
Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA

Smooth transaction AJ and Ryan from Auction Direct made my car buying experience painless. The only hard part was letting go of my Sports Car for a Luxury Car, BUT I kn AJ and Ryan from Auction Direct made my car buying experience painless. The only hard part was letting go of my Sports Car for a Luxury Car, BUT I know I will love it! Thanks again guys for such an amazing car! More
Wonderful no pressure experience. This dealership was great! I got a great car for a great price. Our salesman Jay was awesome. Helped me find exacty what I wanted and no one pressured This dealership was great! I got a great car for a great price. Our salesman Jay was awesome. Helped me find exacty what I wanted and no one pressured me to spend more money than I intended. More

Excellent service Corey was extremely helpful and very understanding through the whole buying process. He made this the best buying experience I have ever had. I would Corey was extremely helpful and very understanding through the whole buying process. He made this the best buying experience I have ever had. I would highly recommend him As a person to work with when you visit auction direct. More
Easy Experience Well Taken Care Off Jay works extremely hard for his customers and is very attentive to them. Overall a very good experience. My experiences consists of three trips to au Jay works extremely hard for his customers and is very attentive to them. Overall a very good experience. My experiences consists of three trips to auction direct. The first day I had an appointment with AJ, but he didn't receive my messages through the CRM system for some reason. Still through out the entire experience AJ checked in with me. When I arrived AJ was off so Jay took care of me immediately. Jay and I test drove a van; I was pretty happy with it and since it was the end of the day I put down a deposit and returned on the next business day. On the next business day I took the van to the Chrysler dealer to have a pre-purchase check. Shortly after returning from the inspection the power went out. Jay offered to have me drive the vehicle home and return the next day. I definitely appreciated the extra time with the vehicle. I returned the next day to finish the sale. The dealer noticed that one of the front wipers could use replaced, but everything else was in good order. I had noticed that keyfob needed a new battery. Ultimately Jay made sure all of my concerns were addressed before I left and I was well taken care of. Jay provides great service to his customers and will do whatever he can to address their needs. Overall a great experience it would have been nice to have the dealer find no issues, but people miss things, parts wear, and dealers have to find something. Also there should be an emergency light in the auction direct men's bathroom :) More
Great servive/very professional Excellent service, knowledgeable and very helpful. Answered all my question to the point and honestly, and gave good advise. if you need help with buy Excellent service, knowledgeable and very helpful. Answered all my question to the point and honestly, and gave good advise. if you need help with buying a vehicle for your child, Todd will help you for your. 100% guaranteed! More
Easy and straight forward We had a great experience with Auction Direct and would absolutely recommend them to others. Jerod was easy to work with and walked us through everyth We had a great experience with Auction Direct and would absolutely recommend them to others. Jerod was easy to work with and walked us through everything. We're pleased with the experience and our new car. More

Quick and easy It was my first time getting a car and the car dealer helped me find something that fits my budget completely. They have a great warranty for cars as It was my first time getting a car and the car dealer helped me find something that fits my budget completely. They have a great warranty for cars as well. More
Great experience!! First time buyer at Auction Direct and was pleased with the service. A couple of bumps, nothing major and not at all their fault...gotta love NY storm First time buyer at Auction Direct and was pleased with the service. A couple of bumps, nothing major and not at all their fault...gotta love NY storms!! Everything wentnamoothly otherwise and I am happy with my purchase. Will deffinately use them again! More
Trade in and bought pre owned car Jay was very clear about all steps in the process. He was not pushy and made me feel comfortable. Would recommend this dealership to others Jay was very clear about all steps in the process. He was not pushy and made me feel comfortable. Would recommend this dealership to others More
Amazing Customer Service Christina was incredible. I made an appointment with her and she helped me find the exact car I was looking for from start to finish. She took a lot o Christina was incredible. I made an appointment with her and she helped me find the exact car I was looking for from start to finish. She took a lot of pressure off me buying my first car. 10/10 would recommend! More