Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Nice Experience Big selection with multiple brands, models, and price ranges. The people were very nice and transparent with information, and the process was relative Big selection with multiple brands, models, and price ranges. The people were very nice and transparent with information, and the process was relatively painless. Would reccomend to others who want to buy a used car. More
Quick and Helpful! The staff was very helpful . Great customer service.. The process was quick.. I called at 12 noon and left with my car at 6pm.. I would def shop here The staff was very helpful . Great customer service.. The process was quick.. I called at 12 noon and left with my car at 6pm.. I would def shop here again !! More
Great car buying experience Today was by far the best and easiest car buying experience of my life. After doing a bit of shopping around, I stopped into Auction Direct at the re Today was by far the best and easiest car buying experience of my life. After doing a bit of shopping around, I stopped into Auction Direct at the recommendation of a coworker. Jerod met me at the front desk and took a low pressure sales approach that made it clear that his primary goal was getting a package put together that would leave me feeling satisfied. Whereas the dealers I had been to tried to upsell me into a newer or better model, Jerod couldn’t have cared less the price tags on the cars that I was looking at. At Auction Direct you can tell that their goal is getting you in the car YOU want, not the car THEY want you in. Once I found a car I was interested in, it was smooth sailing. Jerod and his manager Herb got the ball rolling, presented options for me, and right until the last signature made it clear there was no pressure to add “extras” to rack up the price. Within 3 hours of driving into the store, I was pulling out with my new car, complete with an extended warranty and the peace of mind that the team at Auction Direct stands behind their sale. With the huge selection and affordable prices, I’d be hard pressed to buy a car anywhere else. They made car buying into a customer-focused, exciting, and enjoyable experience...exactly how it should be. More
Always fantastic to work with !!! I’ve been buying cars from Auction Direct for years now and it’s alwars been a wonderful experience. Paul and Jason have been the familiar faces th I’ve been buying cars from Auction Direct for years now and it’s alwars been a wonderful experience. Paul and Jason have been the familiar faces that I’ve seen over the years, and have always been very helpful. I will be back for my next one. :) More
Awesome I had a very good experience at auction direct they help me find a car that I wanted a good price good job thank you I had a very good experience at auction direct they help me find a car that I wanted a good price good job thank you More
Exactly what I wanted for a great price and great service! I had to shop for a car at that ify price range below 10k and my personal search for a car online was tedious. Jerod Cassidy and the entire staff was I had to shop for a car at that ify price range below 10k and my personal search for a car online was tedious. Jerod Cassidy and the entire staff was super friendly, very helpful and down to earth. I went in having a basic idea of what I wanted and what I wanted to spend. I am very happy I received both with ZERO of those after the fact thoughts of I should have done this different or shouldn't have paid as much ECT. This is what the experience of buying a car should feel like! More
2006 gmc Very friendly and personable, a real pleasure to buy a vehicle from not the usual back and forth... First time buyer.. Would be more then willing to p Very friendly and personable, a real pleasure to buy a vehicle from not the usual back and forth... First time buyer.. Would be more then willing to purchase a vehicle from Mike again...👍 More
Amazing Jerrod was a great person to work with. Definitely recommending this place to everyone I know and to ask for jerrod! Thank you for everything Jerrod was a great person to work with. Definitely recommending this place to everyone I know and to ask for jerrod! Thank you for everything More
Nervous to a new freedom Arrived not sure if we would be able to get a car, Patrick showed us some cars. Found one we really liked and began the process, we were nervous. In t Arrived not sure if we would be able to get a car, Patrick showed us some cars. Found one we really liked and began the process, we were nervous. In the end we left with a new car that we were very happy with. The whole process was quick and painless. Definitely coming back here when we need another car. More
Third vehicle we've purchased from Auction Direct Once again we had a terrific buying experience with Auction Direct. Paul was fantastic to work with and was extremely knowledgable about the vehicle w Once again we had a terrific buying experience with Auction Direct. Paul was fantastic to work with and was extremely knowledgable about the vehicle we chose. The entire process was quick and easy. It was especially nice to have the heated showroom garage to do the initial look at and final inspection before we took it home. More