Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Professional, easy and overall great experience Working with Joel on the purchase of my new car was a great experience. He made the process so simple, and was very knowledgeable and professional. I Working with Joel on the purchase of my new car was a great experience. He made the process so simple, and was very knowledgeable and professional. I felt really good about my purchase when I drove away with a new car the same day! This was my second time buying at Auction Direct and both times were great! More
Excellent Service! From the moment I walked n the door I was impressed. The place was very clean, the people were friendly overall great experience! James was a great se From the moment I walked n the door I was impressed. The place was very clean, the people were friendly overall great experience! James was a great service representative and walked me through the entire process. He was knowledgeable and took the time to answer any questions I had, also I have his personal cell and can call anytime. The manager seemed nice as well and he greeted me the second time I came. I would totally recommend this place, I actually recommended someone within the first week. I absolutely LOVE my new car and the warranty is literally insane practically covers everything. More
Great service Went in just hoping to get a quote for a vehicle purchase, not expecting to drive out the same day with a car. Fast, easy car buying experience. Went in just hoping to get a quote for a vehicle purchase, not expecting to drive out the same day with a car. Fast, easy car buying experience. More
Good experience No complaints, salesman was very helpful, polite and not pushy. Answered all questions and was patient and pleasant. Only problem was that the car n No complaints, salesman was very helpful, polite and not pushy. Answered all questions and was patient and pleasant. Only problem was that the car needed a front end alignment right after purchase. More
Great service Great dealership. A lot of selection. Was un-happy with the finish of the car after I picked it up. So I brought it back, they buffed it up and it loo Great dealership. A lot of selection. Was un-happy with the finish of the car after I picked it up. So I brought it back, they buffed it up and it looks brand new. There are some questionable fees, but over all it was well worth it. Just check Kelly blue book before buying. More
Awesome !! Todd made my car buying experience very easy. His knowledge of his profession is exceptional. I would not hesitate to purchase another vehicle from h Todd made my car buying experience very easy. His knowledge of his profession is exceptional. I would not hesitate to purchase another vehicle from him. Thanks ! More
Great customer service! This was my first time purchasing a vehicle solo, and I was nervous about dealing with the stereotyped grifter car sales people. Boy, was this place a This was my first time purchasing a vehicle solo, and I was nervous about dealing with the stereotyped grifter car sales people. Boy, was this place a relief! Ignus (sales rep) was straightforward, patient, and funny. I thought the process was easy and relatively quick. Most importantly, I did not feel like I was pressured into accepting a deal I was not interested in taking. I have already recommended this place to friends and will continue to do so! Thanks, Ignus!! More
Perfect experience Ignis was fantastic. Understood what I wanted, wasn’t pushy and made sure I was comfortable the whole experience. Will recommend to my friends and fam Ignis was fantastic. Understood what I wanted, wasn’t pushy and made sure I was comfortable the whole experience. Will recommend to my friends and family. More
Good selection and prices; patient sales rep The model is good: variety of vehicles and price selection. They will push a Service contract, which is not necessarily a bad thing on a used car when The model is good: variety of vehicles and price selection. They will push a Service contract, which is not necessarily a bad thing on a used car when you don’t know the history. The Salesroom is chaotic upon entering. Too much music pumped in, not enough seating area. Needs major improvement. The indoor area to look over the car you’re considering is nice. They’ll bring it inside for you. Would be nice if you could use a similar space to transfer things from your old car to your purchased car. They probably want you doing it in the cold front parking lot to show happy buyers to incoming potential customers. There’s got to be a better way. More
Great! We had a great experience here and Todd was excellent to work with! He made the process simple and easy for my family and I. We had a great experience here and Todd was excellent to work with! He made the process simple and easy for my family and I. More