Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Excellent assistance purchasing a new car! Excellent service in every area! My sales rep did an amazing job! She answered all of my questions, and was very patient with me in every area. The Excellent service in every area! My sales rep did an amazing job! She answered all of my questions, and was very patient with me in every area. The dealer other reps were also very courteous. I had a wonderful experience overall! More
definition of easy Easiest quickest most convenient retail automotive purchase experience I've personally ever had, and I've been around this goofy business for over 33 Easiest quickest most convenient retail automotive purchase experience I've personally ever had, and I've been around this goofy business for over 33 years! More
Absolutely Amazing I gave 5 stars because it was clear Ryan was working for me as hard as he could. He was super nice and did all he could for me. I have never had that I gave 5 stars because it was clear Ryan was working for me as hard as he could. He was super nice and did all he could for me. I have never had that before and it was really nice and if I buy a car again I would definitely go back to Auction Direct USA. More
Quick and painless Mike was extremely helpful through each step of the car buying process! He worked to get my family in a vehicle that fit not only our needs but also o Mike was extremely helpful through each step of the car buying process! He worked to get my family in a vehicle that fit not only our needs but also our budget. Buying a car with three young kids in tow is not easy but he made it quick and painless! Thanks again! More
Very happy repeat customer This is the third car my husband and I have bought from Auction direct and we have always had a great experience. Our salesperson Mike worked with us This is the third car my husband and I have bought from Auction direct and we have always had a great experience. Our salesperson Mike worked with us a lot to get the payment down to what worked for us and stayed past closing to make sure we went home with the car that night. We will definitely be continued customers of Auction direct in the future. More
Great experience, better than expected The experience at auction direct with Patrick was much better than I anticipated. I was not looking forward to the whole process of purchasing a car The experience at auction direct with Patrick was much better than I anticipated. I was not looking forward to the whole process of purchasing a car, but it turned out to be a very pleasant and stress-free day. I was leaving the lot with my new car within three hours! Granted I found the car I loved within the second test drive, but that's because Patrick was able to find a car within my price range with the options I wanted quickly. My credit is not great, but I received an interest-rate that was better than expected with their finance guy Jason. Surprisingly good detail job to clean the car up before I left as well . Overall great experience and I would definitely go to them again. More
Never felt like I was getting a line. I walked into thier shop this morning and by this afternoon I had a nice pretty pre-owned SUV. It was truly one stop shopping. They did the financial, I walked into thier shop this morning and by this afternoon I had a nice pretty pre-owned SUV. It was truly one stop shopping. They did the financial, DMV and insurance. But most importantly it was a pleasant experience. I never felt rushed, or pushed to go over my budget. And my budget was very small trust me! Jerod Cassidy was my salesman, he was present and polite. I will probably never go anywhere else to by a car. More
Ignis is great! Ignis was fantastic to work with. He understood our needs and made the buying experience easy, low-pressure, and stress-free. We'd definitely consider Ignis was fantastic to work with. He understood our needs and made the buying experience easy, low-pressure, and stress-free. We'd definitely consider buying another car from Ignis in the future! More
Auction Direct USA gets a Victory Royale in my book! We had gone to another dealer who didn't care about our sale, never returned calls and made us feel unwanted and like we were a burden. That's wher We had gone to another dealer who didn't care about our sale, never returned calls and made us feel unwanted and like we were a burden. That's where Ryan Fox came into save the day. I spoke to him after discussing my situation with an agent and we started the process of figuring out how to get my wife into a car by July 1st, 2018. 48 hours.. Forty-Eight.. Effin'.. Hours.. And I'm not talking about the movie with Eddie Murphy and Nick Nolte! In 48 hours we had found the car that would best fit my wife's situation, got our credit approved, signed the paperwork and had the car driving off the lot. That's mind-blowing speed.. That's the kind of speed you get tickets for in the state of New York.. That's that Kessel Run speed, cuzzo! Ryan was thorough and made sure we knew every step of the process and where we stood. He set the bar high for my next experience and if I buy another used car, you bet I'll be coming back to Auction Direct USA. More
Best car buying experience I have ever had I reviewed A few of the cars online the next day I got a call from Mike we had a good conversation set up an appointment he gave me a fair pricing on I reviewed A few of the cars online the next day I got a call from Mike we had a good conversation set up an appointment he gave me a fair pricing on my trade-in great deal on the car couldn’t be happier More